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ajayaujla

macrumors newbie
Original poster
Mar 14, 2018
3
0
I am trying to backup my iPhone 6S Plus to my external Seagate HDD. However, I keep getting the error:

"itunes could not backup the iphone because the backup was corrupt or not compatible"

However, I do not have any previous backups on my Mac or even the HDD and am not sure of how to solve this error.

In terms of how I set up backup to my external HDD, I used a common method which can be found at this link:

https://appletoolbox.com/2016/05/backup-iphone-external-drive/

Does anyone know how I can solve this or have had success fixing this problem?
 
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