I'm incredibly frustrated helping my dad with this one as I'm being asked to help him set up his new iPhone from an iPhone 12 Pro Max. The problem is WeChat. I don't use this app at all so I have zero experience and knowledge about it. My dad is completely tech-illiterate. I know my younger brother helped him set up the account because it has his username under account settings, but he doesn't remember the password. My dad doesn't know the password and he is blaming AT&T who allegedly helped him set up the iPhone 12 Pro Max years ago. So I'm stuck and I'm wondering if there is any way to transfer his chat history over to a new iPhone without knowing the account name and password? If not, then I'll tell him either to lose his chat history with a new iPhone or stick with his old iPhone forever. I'm frustrated as to how nobody knows the password and I'm being asked to do the impossible.
As for setting up the new iPhone, I'm assuming the fastest and easiest method is to have the iPhone 12 Pro Max on the same network as his new iPhone and close by, then enter the same Apple ID and then most things, settings, and apps will transfer over?
Thank you!
As for setting up the new iPhone, I'm assuming the fastest and easiest method is to have the iPhone 12 Pro Max on the same network as his new iPhone and close by, then enter the same Apple ID and then most things, settings, and apps will transfer over?
Thank you!
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