Battery Condition: Replace Now ! HELP

[Naphtali]

Battery is not charging.. Condition: Replace Now.

Running a late 2011 Macbook Pro and I've been running in Clamshell mode and cycle the battery at least a couple times a month.

Clearly when I unplug the power supply my Mac shuts off.. Then if I try to power it on no juice..

Battery Information:

Model Information:
Serial Number: D86114302DYDGDLAT
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0406
Hardware Revision: 0002
Cell Revision: 0158
Charge Information:
Charge Remaining (mAh): 0
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 0
Health Information:
Cycle Count: 76
Condition: Replace Now
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 6293

Here is my system info


Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 4 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f3
Serial Number (system): C02FNEB3DF8V
Hardware UUID: 2126ED82-8C1E-552D-972A-4D13A78DB9E5
Sudden Motion Sensor:
State: Enabled

Any suggestions it seems like a dead battery shouldn't be the case.. at least not yet?

Thanks guys

 

[Rhinoevans]

I guess I would atleast check and see if the battery in connected!! I know most upgrades require u to disconnect the battery, baring that I would let apple look at it. Still under warranty or Apple Care?

 

[bobcan]

Yup.. Since you noted as Late 2011, it is now Late 2012, hopefully you have gotten Applecare if 'not too early-late 2011' or have it accordingly still covered..

Not much other help we little folks can do here, I don't think.. Off to the Apple Store/ make a phone call likely about it..

That being said, I do believe that The Batteries DO like to be used a bit.. and if you have 76 Cycles in One Year, and Constantly Plugged In, it may not be enjoying its Life.. Perhaps..

~ Someone smarter than me will hopefully let me know, as I would be curious about that too ~ Good Luck, hope it works out!!

 

[Naphtali]

Thanks guys.. anyone else have any opinions? I will call a apple store tomorrow.

 

[GGJstudios]

Thanks guys.. anyone else have any opinions? I will call a apple store tomorrow.

Definitely take it to Apple and let them check to see if your battery is defective. If so, they'll replace it free if it's still covered by warranty/AppleCare. If it's not defective or not covered, you may have to pay for a new battery.

The link below should answer most, if not all, of your battery/charging questions. If you haven't already done so, I highly recommend you take the time to read it.

Apple Notebook Battery FAQ​