Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

chfilm

macrumors 68040
Original poster
Nov 15, 2012
3,513
2,348
Berlin
Hey,

my iPhone fell down, screen broke, I sent it to an insurance, they replaced my screen, but after it came back, the screen had some ugly black smears.. and the battery drains within 5-6 hours, while the phone gets extremely hot.

I replaced the battery against a new one yesterday - no success, exactly the same behavior..
Is it possible, that they built in some bad 3rd party screen which drains the battery?
I also reset the phone, it doesnt seem to be software related..
 

Attachments

  • IMG_2105.PNG
    IMG_2105.PNG
    148.9 KB · Views: 994
Anything is possible. You will need to get your insurance company to repair or replace. Do not waste you time here, call you insurance company. If they used a 3rd party repair service, they did not use Apple official parts and Apple will not touch it.
 
From the sounds of it, the insurance company had it repaired by a 3rd party, not Apple. Like Newtons Apple mentioned, at this point Apple will not touch it (you can try your luck by taking it to Apple, but once they determine that it has 3rd party parts inside, they will just give it back to you). Your best bet at this point is to get in touch with the insurance company.
 
Lots of fake screens don't have a brightness sensor causing excessive battery drain drain.
 
this has happened to me while doing my own full front panel screen replacement before. phone got ungodly hot at the top right corner where the 3 display plugins sit. theres two chips there (don't know what they operate) but thats what got so hot. tried battery pulls and reseating of the display plugins but nothing helped. Black smears have happened too, but did fade away completely with time oddly enough. Got rid of the phone and bought a used one from Swappa. Never again...
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.