Battery Health screen doesn’t load, iPhone 6

[zemaker]

So on my wife’s iPhone 6, the Battery Health screen never finishes loading. It’s has the spinner going, but it never loads or doesn’t error out just goes on for ever.

 

[xnatex]

Have you tried rebooting the phone? It loads on my iPhone 6.

 

[zemaker]

Have you tried rebooting the phone? It loads on my iPhone 6.

Can’t even cont how many times.

 

[Solver]

Kind of hard to report a problem with a beta feature when Apple removes the Apple reporting app

 

[simonmet]

Your battery health and throttling must be so bad they’re afraid to show you!

 

[Chazzle]

So on my wife’s iPhone 6, the Battery Health screen never finishes loading. It’s has the spinner going, but it never loads or doesn’t error out just goes on for ever.

Has she ever had her battery replaced, or was the phone bought refurbished?

 

[zemaker]

Has she ever had her battery replaced, or was the phone bought refurbished?

No, to both. It’s actually driving me nuts. I tried taking the oh e to the Apple store to have them replace the battery because the phone shuts off randomly. They tested the battery and said nothing is wrong. So I was looking to 11.3 to get a better look at the battery health.

 

[Enjoylife1788]

No, to both. It’s actually driving me nuts. I tried taking the oh e to the Apple store to have them replace the battery because the phone shuts off randomly. They tested the battery and said nothing is wrong. So I was looking to 11.3 to get a better look at the battery health.

This sucks. Try factory restoring after taking a backup and check for the battery health before restoring. If it works then no hardware issues and then restore the backup. If it still works then no problem and if it doesn’t then some corruption in your current setup and a factory restore would be a way to go.