Hi,
I own a 4 months old Macbook Pro 13in with i5 processor. I was using it normally until yesterday, when a software update prompting for enhancements on thunderbolt drivers and some stuff regarding OS X Lion was displayed. I started the software update, let the macbook plugged in and went to sleep.
Today I found out that my battery is not charging anymore (when plugged in, the magsafe led lights green and the energy saver displays Not Charging). I've already tried to restart SMC to no result(unplugged, waited for 15 sec, plugged again and after 5 sec turned it on).
Basically, my macbook is now useless. I use it mainly in the college, cant have it always plugged in and my second half classes start tomorrow!
I dont have a time machine backup.
I dont want to open the macbook since its still under warranty. What should I do?
The system profiler info can be found below:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,1
Processor Name: Intel Core i5
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Boot ROM Version: MBP81.0047.B0E
SMC Version (system): 1.68f96
Serial Number (system): C02FFNFLDH2G
Hardware UUID: 5C7658AB-7D4A-5731-A54F-8FC8ABCDA88C
Sudden Motion Sensor:
State: Enabled
Power On Self-Test:
Last Run: 7/31/11 3:01 PM
Result: Passed
Battery Information:
Model Information:
Serial Number: W010858B9D3BA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 000a
Cell Revision: 0158
Charge Information:
Charge Remaining (mAh): 131
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5542
Health Information:
Cycle Count: 33
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 10987
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 30
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 30
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00130284
Charging: No
I own a 4 months old Macbook Pro 13in with i5 processor. I was using it normally until yesterday, when a software update prompting for enhancements on thunderbolt drivers and some stuff regarding OS X Lion was displayed. I started the software update, let the macbook plugged in and went to sleep.
Today I found out that my battery is not charging anymore (when plugged in, the magsafe led lights green and the energy saver displays Not Charging). I've already tried to restart SMC to no result(unplugged, waited for 15 sec, plugged again and after 5 sec turned it on).
Basically, my macbook is now useless. I use it mainly in the college, cant have it always plugged in and my second half classes start tomorrow!
I dont have a time machine backup.
I dont want to open the macbook since its still under warranty. What should I do?
The system profiler info can be found below:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,1
Processor Name: Intel Core i5
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Boot ROM Version: MBP81.0047.B0E
SMC Version (system): 1.68f96
Serial Number (system): C02FFNFLDH2G
Hardware UUID: 5C7658AB-7D4A-5731-A54F-8FC8ABCDA88C
Sudden Motion Sensor:
State: Enabled
Power On Self-Test:
Last Run: 7/31/11 3:01 PM
Result: Passed
Battery Information:
Model Information:
Serial Number: W010858B9D3BA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 000a
Cell Revision: 0158
Charge Information:
Charge Remaining (mAh): 131
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5542
Health Information:
Cycle Count: 33
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 10987
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 30
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 30
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00130284
Charging: No