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ChromeCrescendo

macrumors 6502a
Original poster
Jan 3, 2020
500
270
I am using Apple Motion 5.5
Computer: Mac Pro 7,1
Big Sur 11.1

I have been trying to create a Motion project and every click on my trackpad brings me the spinning beach ball

I have deleted all preferences, restarted the MP and still, beach ball hell

Is this a known bug? Any advice on how to fix this?

Thank you and be well.
 
Here is the EtreCheck report if anyone can decipher it for me I would appreciate it



EtreCheck version: 5.6.4 (5222)
Report generated: 2020-12-20 19:08:02
Download EtreCheck from https://etrecheck.com
Runtime: 1:38
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Beachballing
Description:
Apple Motion 5.5, in Big Sur 11.1 beach balls on every click

Major Issues: None

Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
Mac Pro (2019)
Mac Pro Model: MacPro7,1
3.3 GHz 12-Core Intel Xeon W (W-3235) CPU: 12-core
96 GB RAM - Upgradeable

Video Information:
AMD Radeon Pro W5700X - VRAM: 16 GB
Pro Display XDR 6016 x 3384

Drives:
disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 2.00 TB
disk1 [APFS Virtual drive] 2.00 TB (Shared by 7 volumes)
disk1s1 - Macintosh HD (APFS) [Fusion Drive] (Shared)
disk1s1s1 - Macintosh HD (APFS) (Shared - 15.05 GB used)
disk1s1s1 - Macintosh HD (APFS) (Shared - 15.05 GB used)
disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 159.10 GB used)
disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 294 MB used)
disk1s4 - Recovery (APFS) [Recovery] (Shared)
disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used)
disk1s6 - U****e (APFS) (Shared - 565 KB used)

disk2 - Samsung PSSD T7 2.00 TB (Solid State - TRIM: No)
External USB 10 Gbit/s+ USB
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - S*****s (Journaled HFS+) 2.00 TB (619.26 GB used)

disk3 - Samsung Portable SSD T5 1.00 TB (Solid State - TRIM: No)
External USB 5 Gbit/s USB
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 [Core Storage Container] 999.86 GB
disk4 - T*********e (Mac OS Extended (Case-sensitive, Journaled, Encrypted)) 999.49 GB (436.72 GB used)
disk3s3 - Boot OS X (Journaled HFS+) 134 MB

Mounted Volumes:
disk1s1s1 - Macintosh HD
2.00 TB (Shared - 15.05 GB used, 1.84 TB available, 1.83 TB free)
APFS
Mount point: /
Read-only: Yes

disk1s2 - Macintosh HD - Data [APFS Virtual drive]
2.00 TB (Shared - 159.10 GB used, 1.84 TB available, 1.83 TB free)
APFS
Mount point: /System/Volumes/Data
Encrypted

disk1s3 - Preboot [APFS Preboot]
2.00 TB (Shared - 294 MB used, 1.83 TB free)
APFS
Mount point: /System/Volumes/Preboot

disk1s5 - VM [APFS VM]
2.00 TB (Shared - 20 KB used, 1.83 TB free)
APFS
Mount point: /System/Volumes/VM

disk1s6 - U****e
2.00 TB (Shared - 565 KB used, 1.83 TB free)
APFS
Mount point: /System/Volumes/U****e

disk2s2 - S*****s
2.00 TB (619.26 GB used, 1.38 TB free)
Journaled HFS+
Mount point: /Volumes/S*****s
Owners enabled: No

disk4 - T*********e
999.49 GB (436.72 GB used, 562.84 GB available, 562.77 GB free)
Mac OS Extended (Case-sensitive, Journaled, Encrypted)
Mount point: /Volumes/T*********e
Encrypted

Network:
Interface pci-serial22: PCI Serial Adapter (22)
Interface en0: Ethernet 1
Interface en1: Ethernet 2
Interface en2: Wi-Fi

Interface en12: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge

System Software:
macOS Big Sur 11.1 (20C69)
Time since boot: About 6 hours

Notifications:
Notifications not available without Full Drive Access.

Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled

Antivirus software: Apple

Unsigned Files:
Apps: 3

Kernel Extensions:
/Library/Extensions
ApogeeElementEnsemble.kext (Apogee Electronics, 0.8.4 - SDK 10.9)

System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 169 Apple tasks
[Running] 146 Apple tasks

System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 183 Apple tasks
[Running] 140 Apple tasks
[Other] One Apple task

Launch Agents:
[Running] com.ElementHelper.plist (Apogee Electronics - installed 2020-05-02)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-04)
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-08)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-18)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-18)
[Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-24)
[Running] com.logitech.vc.LogiVCCoreService.plist (Logitech Inc. - installed 2019-09-17)
[Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2020-10-06)

Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25)
[Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-08)
[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-18)
[Not Loaded] com.apogee.ElEnsDetect.plist (? 0 - installed 2019-11-21)
[Loaded] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2020-12-05)
[Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2020-10-06)
[Running] com.spitfireaudio.LibraryManagerHelper.plist (Spitfire Audio LLP - installed 2020-12-01)

User Launch Agents:
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-05-31)

User Login Items:
[Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2020-05-04)
Modern Login Item
/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app

[Loaded] LaunchAtLoginHelper (Lukasz Oslizlo - installed 2020-12-11)
Modern Login Item
/Applications/CleanShot X.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app

[Not Loaded] CompressorHelper (App Store - installed 2020-12-15)
Modern Login Item
/Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app

[Running] 4449XA862Y.com.giorgiocalderolla.Wipr-Mac.Wipr-Refresher (App Store - installed 2020-11-11)
Modern Login Item
/Applications/Wipr.app/Contents/Library/LoginItems/4449XA862Y.com.giorgiocalderolla.Wipr-Mac.Wipr-Refresher.app

Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-05-30)
AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-08)
AdobePDFViewer: 20.009.20065 (Adobe Systems, Inc. - installed 2020-05-30)

User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access

Audio Plug-ins:
ApogeeElementEnsemble: 0.13.48 (Apogee Electronics - installed 2019-11-21)
CleanShot Device: 1.0.0 (Lukasz Oslizlo - installed 2020-12-17)

User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access

User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access

Safari Extensions:
Wipr Part 1 (App Store - installed 2020-11-11)
Wipr Part 2 (App Store - installed 2020-11-11)
Wipr Part 3 (App Store - installed 2020-11-11)

Backup:
Time Machine information not available without Full Drive Access.
11 local snapshots
Oldest local snapshot: 2020-12-19 22:11:32
Last local snapshot: 2020-12-20 19:05:28

Performance:
System Load: 1.33 (1 min ago) 1.69 (5 min ago) 1.82 (15 min ago)
Nominal I/O speed: 1.28 MB/s
File system: 17.36 seconds
Write speed: 2686 MB/s
Read speed: 3083 MB/s

CPU Usage Snapshot:
Type Overall
System: 1 %
User: 1 %
Idle: 98 %

Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 25.69 % (?)
EtreCheck 15.21 % (App Store)
Messages 0.71 % (Apple)
CCXProcess 0.38 % (Adobe Systems, Inc.)
Element Helper 0.32 % (Apogee Electronics)

Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 716 MB (App Store)
corespotlightd 642 MB (Apple)
Dock 556 MB (Apple)
Messages 422 MB (Apple)
Mail 353 MB (Apple)

Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
Other processes 2 MB / 1 MB (?)
com.apple.WebKit.Networking.xpc 192 KB / 20 KB (Apple)
Mail 70 KB / 22 KB (Apple)
homed 15 KB / 4 KB (Apple)
rapportd 1 KB / 573 B (Apple)

Virtual Memory Information:
Physical RAM: 96 GB

Free RAM: 59.75 GB
Used RAM: 17.90 GB
Cached files: 18.34 GB

Available RAM: 78.10 GB
Swap Used: 0 B

Software Installs (past 30 days):
Install Date Name (Version)
2020-11-21 WhatsApp (2.2047.10)
2020-11-30 Slate Digital Plugins
2020-12-01 Analog Dreams
2020-12-01 Ethereal Earth
2020-12-01 Hybrid Keys
2020-12-01 Komplete Kontrol
2020-12-02 Keynote (10.0)
2020-12-05 Kontakt
2020-12-09 Adobe Acrobat DC (20.013.20074)
2020-12-10 MainStage (3.5.1)
2020-12-10 Logic Pro (10.6.1)
2020-12-15 IK Product Manager (1.0.2)
2020-12-15 Compressor (4.5.1)
2020-12-15 iMovie (10.2.2)
2020-12-15 Final Cut Pro (10.5.1)
2020-12-16 AmpliTube 5
2020-12-16 macOS Big Sur (11.1)
2020-12-16 macOS 11.1 (11.1)
2020-12-16 MRTConfigData (1.72)
2020-12-17 GarageBand (10.4.2)
2020-12-18 XProtectPlistConfigData (2137)
2020-12-20 Motion (5.5.0)
2020-12-20 EtreCheck (5.6.4)

Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.

End of report
 
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