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NC Chris

macrumors newbie
Original poster
Jul 30, 2014
2
0
NC
I'm a little late to the party, but here goes: I ordered my MBA 13 in April, and received it mid-month. I saw the price decrease shortly thereafter, and recently called Apple to see if I could get a refund of the difference. They were very nice, and told me that if I had called within the 14 day return period, I could have gotten it. It may be the case that the price increase happened 13 days after I received the computer, giving me 1 day to make the call (if I happened to become aware of the increase on that day). They did give me a coupon, but I have to spend at least $100 to take advantage of it, which isn't going to happen anytime soon. I love the computer, but my bad timing is disappointing. Has anyone else with a similar situation managed to get a refund?
 
You should stop right there. It's a great computer. Prices go down all the time.

Agreed.

Unfortunately due to the nature of business and technology, prices, availability and features are constantly changing. Just get what you need when you need it and try to be happy:)
 
I've really enjoyed my Apple products! I wish I could avoid Windows completely, but need to use it at work. At least I'm constantly reminded of why I chose Apple for home. :cool:

I'm not holding out hope for a refund, but thought it prudent to at least ask.
 
I've really enjoyed my Apple products! I wish I could avoid Windows completely, but need to use it at work. At least I'm constantly reminded of why I chose Apple for home. :cool:

I'm not holding out hope for a refund, but thought it prudent to at least ask.

Windows is going to be around for a long time and that is what I like about my MBA. Via BootCamp I can have the best of both worlds. Windows still rules in the business world.
 
You made the decision to by the product before the price drop and presumably not with a price drop in mind when you made your decision, so really although the price did go down after you bought it, that is just unfortunate on your part.

The fact that Apple offered a coupon is probably something that other companies wouldn't do, despite it requiring you to spend a specific amount of money.
 
1) Sure, it would have been nice for Apple to send a check for the difference, but they did not. They sent you a voucher worth the price differential. The caveat that you need to spend $100 in order to use it seems a bit like noise to me. It'd be quite easy to spend $100 in an Apple store. And has been stated above, other vendors may have told you no.

2)

beat_a_dead_horse.gif
 
Why is "beat a dead horse" a saying? I could imagine "beating a dead violent, threatening animal" but why a horse?
 
Why is "beat a dead horse" a saying? I could imagine "beating a dead violent, threatening animal" but why a horse?

'flog/beat a dead horse' is a reference to something that is entirely pointless and cannot result in any productive end.
 
Why is "beat a dead horse" a saying? I could imagine "beating a dead violent, threatening animal" but why a horse?

http://en.wikipedia.org/wiki/Beating_a_dead_horse

or this
http://www.knowyourphrase.com/phrase-meanings/Beating-a-Dead-Horse.html


NC Chris, you're unlikely getting a refund, especially now. I believe you will continue to enjoy the computer all the same. Technological advances and price changes happen frequently. If it happens within reasonable time (14 days according to Apple) they'll refund the difference but later than that, it makes little sense for them to do anything for you.
 
http://en.wikipedia.org/wiki/Beating_a_dead_horse

or this
http://www.knowyourphrase.com/phrase-meanings/Beating-a-Dead-Horse.html


NC Chris, you're unlikely getting a refund, especially now. I believe you will continue to enjoy the computer all the same. Technological advances and price changes happen frequently. If it happens within reasonable time (14 days according to Apple) they'll refund the difference but later than that, it makes little sense for them to do anything for you.

Thank you for the wikipedia post. I learned a lot.

And Chris, just realize that Samsung releases a new tablet almost every week. Sometimes more than that. Think of the ridiculous depreciation they have to deal with!
 
You made the decision to by the product before the price drop and presumably not with a price drop in mind when you made your decision, so really although the price did go down after you bought it, that is just unfortunate on your part.

The fact that Apple offered a coupon is probably something that other companies wouldn't do, despite it requiring you to spend a specific amount of money.

The OP probably had no idea that the MBA's price was going to drop so soon.
 
The OP probably had no idea that the MBA's price was going to drop so soon.

Of course he didn't know about the upcoming price drop. Abta didn't mean that he made the purchase knowing a price drop was coming. Abta meant that he bought the MacBook and the price dropped after.
 
You were happy with the product and accepted it's price when you bought.. It's the same product today as it was then so don't spend your life regretting. Just enjoy using the great machine you have.

There was no obligation on Apple to offer any coupon, and in my experience very few companies would do the same.

Look to the future and don't live with 'what if's'
 
You were happy with the product and accepted it's price when you bought.. It's the same product today as it was then so don't spend your life regretting. Just enjoy using the great machine you have.

There was no obligation on Apple to offer any coupon, and in my experience very few companies would do the same.

Look to the future and don't live with 'what if's'

I mean, at least this wasn't your investment into someone's stock...bought a few thousand shares, and the company crashes the next week.
You paid for a material item that happened to go down in price shortly after your purchase. Unfortunate, but, hey, what can you do?
 
The OP probably had no idea that the MBA's price was going to drop so soon.

My point is that the price dropping and the OPs decision to buy the laptop are unrelated. At the time of purchase, the OP had decided on that item and was willing to pay that price for that item.

It's not like Apple watched the OP and waited specifically after they had made the purchase to change the price. In fact, it's entirely possible that a company could increase their price after you bought an item so just as they would not ask you to pay the difference, why should you be entitled to a refund?
 
It's not like Apple watched the OP and waited specifically after they had made the purchase to change the price. In fact, it's entirely possible that a company could increase their price after you bought an item so just as they would not ask you to pay the difference, why should you be entitled to a refund?

Very good point.
 
Next time purchase your Mac from a retailer with price guarantee polices, like futureshop. They offer 30 day price guarantee, plus an extra 10% on top.
 
$100 - Buy an extra power plug, everybody needs an extra. Extend your warranty. Take the coupon.
 
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