Hi,
I've got Powerbeats Pro that I've had since December 2019 - now over 5 yers old.
The right bud now won't charge and gets very warm if you try to charge it - I assume this is symptomatic of a dead battery ?
At 5 year mark I think it's pretty obvious I need a battery replacement.
I get a quote on the website for 13,400 yen but when I phone up they quote me 16,800 yen for express replacement.
It seems as though over the phone you can't get battery replacement and you have to take it in to an Apple store or authorised service centre ?? Is this right ? Seems like it's a scam to force you to pay for express replacement ?
-gumbaloom
I've got Powerbeats Pro that I've had since December 2019 - now over 5 yers old.
The right bud now won't charge and gets very warm if you try to charge it - I assume this is symptomatic of a dead battery ?
At 5 year mark I think it's pretty obvious I need a battery replacement.
I get a quote on the website for 13,400 yen but when I phone up they quote me 16,800 yen for express replacement.
It seems as though over the phone you can't get battery replacement and you have to take it in to an Apple store or authorised service centre ?? Is this right ? Seems like it's a scam to force you to pay for express replacement ?
-gumbaloom