Positive Experience
I've had positive experiences preordering from BB. I've preordered the 4S and now the 5 (well, the wife did the 5 for me...)
Last year for the 4S, I went to the store when it opened up, I was the first one there. I put in a preorder for an ATT White 32GB, paid the $50 GC fee, and was off. The day before release, I got a phone call from the store telling me the phone would be there for me. I got there 3 hours early, And about 15 min before opening, they opened the doors and started a line by the mobile section. They had a clipboard, they asked us what we preordered, and gave us a slip of paper indicating our model. I was second in line, so I got out of there in about 30 min. I was pretty pleased with my experience.
This morning, my wife (I was stuck at work

) went over to the store an hour after it opened, put in an order for an ATT Black 64GB, was given a bunch of papers that I need to bring, and made an appointment for 1030 next Friday to pick up my phone. They stressed the importance of being on time because they have appointments in 30 min increments, and if they don't finish everything within your 30 min window, you would have to come back the next day. Seems reasonable to me. She said the rep was friendly and helpful.
Anybody else have a similar experience?