Black screen but still hear audio Big Sur 11.3.1

[ChromeCrescendo]

I updated to Big Sur 11.3.1 last night

Since then, whenever my Mac Pro 7,1 enters screensaver mode, after a few minutes, the screen goes black - I can still hear audio and system sounds but the screen will not turn on

I am on the phone with Mac Pro tech support now but this guy must be really new as he is basically putting me on hold to grab manuals and reading to me what the Apple site says to try

Started in Recovery Mode.Disk Utility and ran First Aid on Macintosh HD and Macintosh HD - Data -- no issues

He is now telling me he wants to walk me through deleting everything and starting from scratch - that does not sound like the right thing to do

Now he changed his mind and is telling me to hold SHIFT+COMMAND+OPTION+POWER BUTTON for 7 seconds - did that and nothing happened -- I am ready to hang up and try back later when someone who knows what they are doing can help me -- I even asked him if this was the dedicated Mac Pro support line and he had to think about it and said "Yes, we handle Mac Pro too"

WTF Apple???

Anyone experience this issue with their screen?

 

[ChromeCrescendo]

I updated to Big Sur 11.3.1 last night

Since then, whenever my Mac Pro 7,1 enters screensaver mode, after a few minutes, the screen goes black - I can still hear audio and system sounds but the screen will not turn on

I am on the phone with Mac Pro tech support now but this guy must be really new as he is basically putting me on hold to grab manuals and reading to me what the Apple site says to try

Started in Recovery Mode.Disk Utility and ran First Aid on Macintosh HD and Macintosh HD - Data -- no issues

He is now telling me he wants to walk me through deleting everything and starting from scratch - that does not sound like the right thing to do

Now he changed his mind and is telling me to hold SHIFT+COMMAND+OPTION+POWER BUTTON for 7 seconds - did that and nothing happened -- I am ready to hang up and try back later when someone who knows what they are doing can help me -- I even asked him if this was the dedicated Mac Pro support line and he had to think about it and said "Yes, we handle Mac Pro too"

WTF Apple???

Anyone experience this issue with their screen?

Naturally, after finally being patched through to a "senior tech advisor", the issue went away

That is, until a few minutes ago when, after putting the Mac Pro to sleep, the screen would not wake up so, I powered it down and then powered back on - logged in and, upon the desktop appearing, was met by a spinning beach ball - after 10-15 minutes, I powered the computer off again and am now giving it some time before I power it back on again

This is not a good situation, especially since I have work to do