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Apple journalist Mark Gurman on Tuesday filed a Bloomberg story summarizing what investors perceive as Apple's lackluster return on its TV+, Arcade, News+ and Apple Card services after their first few quarters on the market.

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Apple is due to report results on July 30 for the fiscal third quarter, and analysts have forecast $13.1 billion in revenue from services, up 15 percent from a year earlier. However, most of those gains will be from existing services like the App Store and licensing deals, rather than the new offerings.

Apple's TV+ video streaming service made a late entry into an already crowded market when it launched last November, and Gurman cites one analyst's estimates earlier this year that fewer than 15 percent of eligible customers had signed up, despite Apple offering a one-year free trial with the purchase of an iPhone or other hardware.

It's a similar story for Apple Arcade subscription service, which launched last September. Apple reportedly shifted its strategy recently and canceled contracts for some games in development as it sought other titles that it believes will retain subscribers.

Some developers have speculated that Apple's strategy change indicates subscriber growth is weaker than expected, and Apple also recently began offering some people a second free trial month, which perhaps suggests that users aren't remaining subscribers for a long enough period of time.

As for Apple Card, Goldman Sachs Group accumulated about $2 billion in credit lines since it launched last August, which is a fraction of other co-branded cards, according to a February update by the Nilson Report.

The poorest services performer however is believed to be Apple News+, which launched in March 2019. Apple News‌+ provides access to hundreds of magazines along with subscription news from The Wall Street Journal and The Los Angeles Times, but it has failed to catch on with consumers, perhaps due to the lack of access to publications like The New York Times and The Washington Post, which have refused to sign deals with Apple.

Apple has not provided information on how many ‌Apple News‌+ subscribers it has, but a report in November suggested Apple was struggling to entice people to pay for the service. That report indicated ‌Apple News‌+ got 200,000 sign ups within 48 hours, but that the numbers have not increased much since then.

In February, Apple's head of business for Apple News+ also departed the company less than a year after the $9.99 per month service launched.

That leaves the App Store, where Apple's real revenue growth for services lies. Apple takes a cut of 30 percent from all paid apps downloaded from the App Store as well as from in-app purchases. It also takes 30 percent from in-app subscriptions, dropping to 15 percent after the first year.

The App Store generated $32.8 billion in the first half of 2020 for developers, up more than 20 percent from a year earlier, according to Sensor Tower estimates cited by Gurman. Meanwhile, paid subscriptions topped 515 million in the fiscal second quarter.

However, as part of an ongoing antitrust inquiry into Apple's App Store policies, U.S. antitrust regulators are looking into the 30 percent cut that Apple takes from in-app subscriptions. Government lawyers have been meeting with developers over the course of the last several months, and developers have been asked questions about Apple's subscription rules.

Apple chief Tim Cook and other big tech CEOs and are all set to participate in an antitrust hearing on Wednesday held by the U.S. House Judiciary Antitrust Subcommittee as part of the investigation on competition in digital markets. Whether or not Apple's App Store revenue stream will be dealt a blow as a result of the inquiry remains to be seen.

Article Link: Bloomberg: New Apple Services Show Slow Growth in First Few Quarters
 
Amazon wraps all of the special service in one umbrella call Amazon prime. With Apple they have so many different services now I don’t know what the heck I should be buying. Each Apple subscription product alone is weaker than its alternative. Apple Music is weaker than what you can hear on YouTube. Apple news is weaker than what I can get from a good subscription to A national newspaper. Apple TV+video offerings are a joke compared with the other video streaming ones out there

Apple needs simply an Apple prime service for free music free video and hopefully more clarity with the definitions of Apple TV (the devicej, Apple TV (the app)and Apple TV+
 
Not really surprising is it - those services are all pretty underwhelming (except Apple Card which I haven't tried, as it's not available in the UK).

I was particularly disappointed with Apple Arcade. I was hoping it would feature more traditional games, ie bigger and deeper than normal mobile games, but it doesn't - it's just normal mobile games without the obnoxious monetisation systems. This may just be a problem with my own expectations/hopes for the service, although perhaps the poor performance indicates that lots of people who are willing to pay for such a service want something different from their games (perhaps the people who are happy with the mobile game style are also happy with its current monetisation model). That's just speculation of course.

I don't actually know what problem News+ is meant to solve.

I assumed AppleTV+ was meant to grow into something bigger and more worth the money over the course of the first year or so, with Apple relying on people who have it for free (since it came with their phones) watching, enjoying and talking about it (I've personally put several people onto For All Mankind). Again though, I'm not really sure what problem AppleTV+ was meant to solve.

Personally my favourite Apple service recently is the Channels functionality in Apple TV. Subscribe to whatever providers I want, but have a single, integrated UI? Yes please. I wish they'd push this really hard, I'd love it to be my sole interface for TV.
 
Aside from iCloud storage, I don’t feel excited about using any of those apple services. I have tons of game to play both on mobile and on PC. Apple news+ is not needed cause I subscribe to Economist and WIRED. Apple Music misses 80% of the songs I want to listen to, and Apple Arcade is not that much useful to me for reason above.

Maybe Apple needs to bundle some or all of those services into one, or at least put them under a single service package that users can purchase for different tier. I believe their team has way more ideas than me, but I am not too surprised that some of those services don’t pick up enough subscribers.
 
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A bundle could help a little bit.

Speaking of Apple News+, which it seems to be the most suffering service: it's already a tough sell per se because people are unfortunately used to get free information after years of ad-stuffed news on internet.

Add to this that the app's user interface is basic at best. Just two examples:

  • Search is shameful. It's almost easier to find articles flipping through an archive of paper magazines than via the app.
  • Saving Stories without a possibility to organize them with folders/tags/or whatever is inadequate, unless you save just a bunch of articles every now and then.
 
Why would anyone pay for news in 2020? Apple Arcade had one good game “oceanhorn2” which I beat in the winter and had a lackluster ending. Apple TV+ doesn’t have enough content or enough stand out content. All those services are weak and should prob just be extras included with Apple Music, the one good service they have ...
 
It also reminds me of the analysis of the iPod, iPhone, iPad etc for the first year or so. Eventually things picked up. Of course there was also MobileMe, .mac, etc so who knows which direction it will go. I think now Apple realizes the importance of services for recurring revenue so hopefully they continue to improve the offerings.

As others have noted, an "Apple Prime" would go along way to getting people to subscribe. I'm not a fan of Apple Music, but many people are, so a bundle would be a smart move. I'd subscribe for one thing and get Apple Music for free. Others the reverse.

Likewise, perhaps if Apple purchased Target, and added free shipping from Target, it would add value and really take completion to Amazon's own turf.
 
So the story is about some aspects of Apple services experiencing slow growth according to some expectations. Ok who’s expectations? That’s the key “who’s expectations?”...Apple Services is an early evolving business that will grow over time. It’s amazing how having patience is no longer found anywhere.
 
I was particularly disappointed with Apple Arcade. I was hoping it would feature more traditional games, ie bigger and deeper than normal mobile games, but it doesn't - it's just normal mobile games without the obnoxious monetisation systems.

I see a lot of people post variations of this complaint about Apple Arcade and it doesn't make much sense if you're familiar with the gaming market. There aren't any subscription services that offer premium console or PC style games for $4.99 a month, so how could you expect Apple to provide that? People pay the equivalent of $4.99 a month just to have access to the online component or streaming component. The games themselves are extra and often cost the equivalent of a full year subscription to Apple Arcade for a single title.
 
Instead of adding mediocre services Apple should focus on iCloud and iCloud Photos and family sharing. I would join and subscribe to iCloud but as i see it now, it does not meet my basic requirements of maintaining and sharing family pictures. The service is great if you are single, but managing the family pictures is a nightmare and i will not pay for it until the limitations are addressed.
 
Apple News+ = Lack of newspaper full content, no clear reason for subscribing vs free. Stick a fork in it - I think this one's done.

Arcade = Lack of well-rounded catalog - I looked for multi-player card games, board games and couldn't find interesting offerings.

Apple TV+ = Not entirely clear what's being paid for her vs free - the channel variety is underwhelming and largely ( entirely ? ) cannot be used outside of the Apple ecosystem to login to apps on other platforms. My recent Vizio smart TV has most of the apps I'd use on Apple TV.

I like and use Apple Card. Let me monitor and cancel subscriptions to any service from there and I'd probably use it more frequently.
 
Apple Services suck and I would never pay for them. NEVER. Not just because they aren't very good, but also because I don't want to give my money to their direction. They are so far out of touch with what people actually want with their arcade and video streaming services that it's quite unbelievable that these are actually Apple product services. 10 years ago I'd never imagine Apple to be this rubbish.

Think Different? Nah, think uninspiring, think maudlin, think blah.

Everybody in charge of these services needs firing and new people need to come in and revitalise them.
 
Aside from iCloud storage, I don’t feel excited about using any of those apple services. I have tons of game to play both on mobile and on PC. Apple news+ is not needed cause I subscribe to Economist and WIRED. Apple Music misses 80% of the songs I want to listen to, and Apple Arcade is not that much useful to me for reason above.

Maybe Apple needs to bundle some or all of those services into one, or at least put them under a single service package that users can purchase for different tier. I believe their team has way more ideas than me, but I am not too surprised that some of those services don’t pick up enough subscribers.
Well like your input all
Apple News+ = Lack of newspaper full content, no clear reason for subscribing vs free. Stick a fork in it - I think this one's done.

Arcade = Lack of well-rounded catalog - I looked for multi-player card games, board games and couldn't find interesting offerings.

Apple TV+ = Not entirely clear what's being paid for her vs free - the channel variety is underwhelming and largely ( entirely ? ) cannot be used outside of the Apple ecosystem to login to apps on other platforms. My recent Vizio smart TV has most of the apps I'd use on Apple TV.

I like and use Apple Card. Let me monitor and cancel subscriptions to any service from there and I'd probably use it more frequently.
Some very reasonable ideas and opinions. I’m sure Apple is using yours and countless other opinions to always better their business. Growing a new business is a process and takes time. 18% growth yoy is outstanding so Apple is making all the right moves.
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Apple Services suck and I would never pay for them. NEVER. Not just because they aren't very good, but also because I don't want to give my money to their direction. They are so far out of touch with what people actually want with their arcade and video streaming services that it's quite unbelievable that these are actually Apple product services. 10 years ago I'd never imagine Apple to be this rubbish.

Think Different? Nah, think uninspiring, think maudlin, think blah.

Everybody in charge of these services needs firing and new people need to come in and revitalise them.
Well thanks for your opinion. A little extreme but in any event I’m sure Apple will take yours and the million other service opinions and use it to better their business over time
 
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Apple Arcade = looks like a great deal, but I’m just not a big gamer anymore. I keep thinking I'll do the trial, but haven't.
Apple News+ = Didn’t add any of the publications I was interested in or willing to pay for. So sticking to Google News, SmartNews and the free version.
Apple Card = I'm happy with the card(s) I have. Also not having full Mint integration is a deal breaker for me.
AppleTV+ = Liked the Morning Show, loved Mythic Quest but didn’t get into any other shows past an episode or two. Won't be renewing once my free year is up but might sign up for a month every once in a while. If they continue to include a year of service with new purchases that would be great since I buy something new every year anyway! There is already soooo much content I have access to that I haven’t watched from other services I have.
 
A bundle could help a little bit.

Speaking of Apple News+, which it seems to be the most suffering service: it's already a tough sell per se because people are unfortunately used to get free information after years of ad-stuffed news on internet.

Add to this that the app's user interface is basic at best. Just two examples:

  • Search is shameful. It's almost easier to find articles flipping through an archive of paper magazines than via the app.
  • Saving Stories without a possibility to organize them with folders/tags/or whatever is inadequate, unless you save just a bunch of articles every now and then.
News is overpriced. Would pay half that happily. Arcade maybe half as well. Disney was smart to have a modest entry price. We have that and don’t use too much but don’t feel cheated.

Lower price now. Increase over time as content gets better. Bundle all for like $10 for the total.
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Will say I love AppleCard. That will be a winner.
 
This is a pretty weak article from Gurman with not much data behind it. It should be noted that Toni Sacconaghi is a notorious Apple bear. He never has anything good to say about the company and his questions on earnings calls are always negative.
 
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The poorest services performer however is believed to be Apple News+, which launched in March 2019. Apple News‌+ provides access to hundreds of magazines along with subscription news from The Wall Street Journal and The Los Angeles Times, but it has failed to catch on with consumers, perhaps due to the lack of access to publications like The New York Times and The Washington Post, which have refused to sign deals with Apple.

Apple has not provided information on how many ‌Apple News‌+ subscribers it has, but a report in November suggested Apple was struggling to entice people to pay for the service. That report indicated ‌Apple News‌+ got 200,000 sign ups within 48 hours, but that the numbers have not increased much since then.

Maybe it's because of the endless harassment of plus articles advertising the service throughout what was once a great News app?
 
Couple of good series on ATV+, but they must be suffering with the pandemic as they are not able to release any new episodes.
 
Apple is running on the fumes of Steve Jobs’s innovations, and they‘ve gone from being a leader to a slow follower. They need a management shakeup and they need to start by replacing Eddy Cue.

He’s responsible for allowing tiny startups like Netflix and Spotify destroy Apple in digital video and music which Apple once completely and utterly dominated. He let Siri languish while Google and Amazon monetized AI with smart speakers. He completely missed the boat on cloud computing. After 9 years, Apple maps is still barely functional in many countries, and more importantly, hasn’t made a dent in Google‘s dominance. He pulled the plug on iAds when he should have doubled down on it. He allowed a tiny startup like Roku overtake Apple TV, relinquishing the early lead Steve gave him.

If I had failed at my job that badly, I would have been fired a long time ago, so it really amazes me how he still has a job... and gets paid tens of millions to do it so poorly.
 
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Predicting when each will get ax'd, & being right with ones predictions, would be Real News !

In fact, just predicting the order in which they get ax'd, would be Real News !!

I'll start:

News+ first, Arcade second ... TV+ & Card may stick around for a few years.

Among them, the final episode of See was very good, & the best of the lot (across ALL their new services).

At some point, probably soon, the Band of Four AAPL Cheerleaders (Munster, Ives, Huberty, & Cramer) will need to Fess Up, & admit they can NO LONGER Hype whatever AAPL promotes.

BTW, how many know AAPL traded @ $192.58 on Aug 5th of LAST year !

The Hype is what drove it to the point it's at today.

AAPL's true value is probably south of $300/share.
 
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