Blueish tint + bad camera? - iPhone might have to go back...

[samcraig]

See attached.

I normally don't really examine my phones SO closely. But I am noticing that the screen is a pretty cool "blue" ish tone. Which would be fine if subtle (my 3gs was a warmer color than pure white). The blue only goes away at full brightness.


But I think there's a bigger issue as well because my camera doesn't seem to be processing colors correctly. I've seen everyone's sample photos. The colors in my photos are off. Not HUGE - but definitely noticeable. I'm attaching a picture I took of a white piece of paper. Notice the blue round halo in the middle which dominates the frame....

 

[Speedracer04]

Do you still have the plastic on the back of the phone, or a skin which covers the flash or camera?

Any of these would cause the blueish tint.

 

[samcraig]

nope... nothing.. just pure iPhone 4

 

[Bloake]

nope... nothing.. just pure iPhone 4

Yepp. Soemthing's wrong.
Does it show when you're video recording? If so, try calling 1888FACETIME and Facetime with an Apple Rep. You can show him/her the tint!!! :-D

 

[samcraig]

Yepp. Soemthing's wrong.
Does it show when you're video recording? If so, try calling 1888FACETIME and Facetime with an Apple Rep. You can show him/her the tint!!! :-D

I set genius appointment for later this evening. I'll let them look at it first to see about a swap out. I'm having (like many) the signal dropping issue as well (I'm the one Steve emailed back which prompted the story on the front page here). So while I hate to go through the hassle of exchanging and re-setting up everything - I guess there might not be another solution

 

[ArcAngel66]

Just an FYI, you're going to have to search long and hard to find identical screens.

I have 4 iPhones next to me, not one has the same screen color tint. Some are bluish, some are yellowish, some are pretty good...

My recommendation? Stop comparing it to your 3GS and you'll be 100% use to it within a day. Because you know the replacement will be worst - Murphy's Law. However, if that camera problem really is horrible, then obviously I'd do the swap.

 

[jll62]

Another example

I'm also having this issue when doing a similar test. Is the back glass completely opaque? Could there be some light from the display getting out?

 

[Ericus Macabeus]

Do you still have the plastic on the back of the phone, or a skin which covers the flash or camera?

Any of these would cause the blueish tint.

YES! You actually just fixed my problem. I put my case right over it and didn't realize.
thanks

 

[corduroy73]

I notice the problem also, not as bad as the first poster. These where shot in landscape mode, home button to the right.

Look at the lower right corner

And no, the first picture is not a shadow.

Shot 1, indoors low light, no flash


Shot 2, indoors plenty of light, no flash


Shot 3, outdoors, plenty of light, no flash

 

[jll62]

Is the lens the culprit?

The camera lens on back has an element that's got a bluish tint. The lens is round and the bluish tint on the image is circular, so it's possible it's all related. If it's the cause, the question is where light is coming from? Is it bleed from the display?

 

[dhartung02]

I have found the type of lighting changes to look of my photos greatly. I took a white piece of paper and took a picture of it outside, under a normal lightbulb, under compact fluorescents, and the pics under the sun looks good with good color. Under the normal light bulb they had a warmer/yellower tint. Under the fluorescents they had a blue tint. Depending on the intensity of the light of the fluroescents the bigger the blue halo. I tested this with a desk lamp which created a big halo. I think this is do to the fact that the white paper is reflecting a lot of the light back up into the camera. Compact fluorescents have more of a bluer tint than normal lights as well.

These are just my observations. Ill try and post some pics for comparison.

 

[diamondschwin]

Above is my 5 MP cam...


and the kicker is this:

thats the front facing cam!

so its not the lens on the back or the sensor, its something to do with processing because both sensors have this issue.

 

[samcraig]

Just back from the Genius Bar. Got a new phone. It was a no-brainer for the woman that helped me. She took one look at some photos I took and then she took some of her own and immediately swapped it out.

Now the pictures look great and the front facing camera isn't dirty yellow.


As for the blueish screen tint - I didn't really mind/care all that much as I am not THAT nitpicky. But that combined with the camera issue (mostly the camera issue) prompted the return

 

[dhartung02]

I am posting pics of examples (sorry for the sizes) under different lighting. Does this look like a problem with my iPhone camera or just the way it handles different types of lighting?

Outside under the sun

Under Fluorescent light in my kitchen

Under a normal light bulb

Under a Compact Fluorescent Desk Lamp

 

[diamondschwin]

Bump



Anyone find a solution or gotten a replacement for this issue? I tested a couple of iPhones at the store and they all seemed to have the green tint or blob:-/