Bluetooth not available. (Bluetooth gone)

[svdwoude]

Hey,

Just bought a macbook pro 15" (a week old) and everything worked perfect. But then yesterday i noticed my bluetooth pref pane was gone. (I'm 100% sure it was there before because i connected my iMac's mouse to it a few days before and that worked perfectly)

I searched the web for all sorts of solutions, there weren't many and the ones i tried didn't work so far...

Things that could solve this problem (but didn't work for me):
- restart
- deleting com.apple.bluetooth.plist in preferences + restart
- resetting PRAM
- resetting SMC

Any other possible soltions? experiences?
This mac is a week old so I don't think it's a hardware problem...or could it (how can i check that)

other info:
- system profiler says "no information found" in the bluetooth section
- system preferences doesn't show a pref pane for bluetooth (the bleutooth sharing options is also gone)
- when i open the bluetooth prefpane via finder i get the mesaage "bluetooth is not available"

hope someone can help!

Thanks in advance

 

[richard.mac]

by your title i was presuming that you were going to say that your bluetooth icon was grey and had a line through it which means that bluetooth wasnt loaded.

just try enabling the menu icon from within Bluetooth in System Preferences.

 

[svdwoude]

well i can't open the bluetooth pref pane cause there isn't one anymore...
the fille bluetooth.prefpane stille exists in the finder but if i open that the message "bluetooth not available" shows, and the you only see the standard "system preferences" window...it never opens the bluetooth prefpane itself...

 

[AdamRock]

http://www.justanswer.com/questions/1xvcn-bluetooth-will-not-turn-on-the-on-and-discovera

might help?

 

[svdwoude]

nope, sorry, didn't help...
...so my bluetooth radio is broken in less then a week?

 

[ljonesj]

sounds like ur blue tooth module has failed make appointment with an apple store near u for the genius to check it out

 

[AdamRock]

just bring it into the apple store and see what they say.

 

[svdwoude]

allright...wensday i can bring it in...
I'll keep you posted!

Other solutions or experiences are still welcome!