Bluetooth Problem on MBP

[toxthexnines]

I know someone who has a mbp and their bluetooth seems to be acting up in a wierd way. Her mbp can send files via bluetooth but when you send something to it via bluetooth, sending computer says "The device doesn't have the necessary services". So when i try to send a picture or song from my mbp to hers it comes up with that message. Ive tried imac's, and another mbp and it still comes up with the message.

 

[bartelby]

Is the File transfer option ticked in the Bluetooth system preferences?

 

[toxthexnines]

Is the File transfer option ticked in the Bluetooth system preferences?

Yes everything is checked and i can receive files from her.
She has applecare but we are trying to see if we can fix this because the closest apple store is a hour away.