I tried searching the threads but came up empty. My buddy just got a new iPhone 8. Now, when he sends someone a screenshot over iMessage, it’s smaller and blurry when received. Looks fine on his device, but received as blurry and a smaller image. far, I’ve had him:
- check messages in settings and confirm Low Quality Image Mode is turned off
- verified it happens over cellular as well as wifi
- verified it happens in both iMessage and SMS/MMS
- had him force close messages
- had him hard reset his device
All of this was unsuccessful. Would anyone have a solution or experience with this? Thanks!
Edit:Just learned if he saves the screenshot and sends from photos it’s not blurry. That’s an easy workaround and actually the only way I tend to do it. Just assumed he did the same. I however am able to send a direct screenshot without the issues he has.
- check messages in settings and confirm Low Quality Image Mode is turned off
- verified it happens over cellular as well as wifi
- verified it happens in both iMessage and SMS/MMS
- had him force close messages
- had him hard reset his device
All of this was unsuccessful. Would anyone have a solution or experience with this? Thanks!
Edit:Just learned if he saves the screenshot and sends from photos it’s not blurry. That’s an easy workaround and actually the only way I tend to do it. Just assumed he did the same. I however am able to send a direct screenshot without the issues he has.
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