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abz786

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Sep 1, 2007
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Alberta, Canada
THIS IS AN OUTRAGE!!!!

Fido/Rogers Articles from iPhoneincanada.ca

Rogers: Rogers Reduces Visual Voicemail Storage Rules
by X1Zero on August 19th, 2009

Number 12. (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11)

If you are a Rogers customer, have an iPhone 3G/3GS and use Visual Voicemail service, I have some bad news. I hope you do not rely on your voicemail storage capacities too much.

Effective October 1 2009, Rogers will be reducing the storage capacity of your Visual Voicemail inbox in both days of storage and amount of voicemails stored.

Since this is a few months out, I will likely not be re-reporting this in the Fall. So keep this in mind.



Current Rogers Visual Voicemail Storage Rules
Storage of unheard messages: 30 Days

Storage of heard messages: 30 Days

Number of messages stored: Up to 50 Voice Messages at 5 minutes each.

Just to explain the days thing a bit, once you receive a voicemail, it is stored for 30 days. If you do not touch it for 30 days, it is automatically erased. If you listen to it, it is stored for another 30 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 30 days of receiving the message or up to 60 days after listening to the message.

New Rogers Visual Voicemail Storage Rules – Effective October 1 2009

Storage of unheard messages: 10 Days

Storage of heard messages: 10 Days

Number of messages stored: Up to 35 Voice Messages at 5 minutes each.

Just to explain the days thing a bit, once you receive a voicemail, it is stored for 10 days. If you do not touch it for 10 days, it is automatically erased. If you listen to it, it is stored for another 10 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 10 days of receiving the message or up to 20 days after listening to the message.

Summary
So there you have it. Your visual voicemail storage capacity in terms of storage days is slashed by 67% (20 days) for both unheard and heard messages. Your visual voicemail storage capacity in terms of stored messages amount is slashed by 30% (15 messages).

So make sure to keep these new limits in mind because if you fill up your voicemail inbox, no one will be able to leave any more messages. In other words, delete messages that you do not need.

Oh, and when the change occurs on October 1 2009, here is great “thanks for being our customer” message from Rogers:


On the day the changes take effect, any message that has been deposited in your voicemail box more than 20 days prior, will be deleted. Messages beyond the maximum number of 35 allowable, but less than 20 days old, will remain, but you will need to delete messages to allow for any new additional messages.
__________________________________________________ _____________

Fido:
Current Fido Basic Voicemail Storage Rules
Storage of unheard messages: 7 Days

Storage of heard messages: 7 Days

Number of messages stored: Up to 10 Voice Messages at 3 minutes each.

Just to explain the days thing, once you receive a voicemail, it is stored for 7 days. If you do not touch it for 7 days, it is automatically erased. If you listen to it, it is stored for another 7 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 7 days of receiving the message or up to 14 days after listening to the message.

New Fido Basic Voicemail Storage Rules

Storage of unheard messages: 5 Days

Storage of heard messages: 5 Days

Number of messages stored: Up to 10 Voice Messages at 3 minutes each.

Just to explain the days thing, once you receive a voicemail, it is stored for 5 days. If you do not touch it for 5 days, it is automatically erased. If you listen to it, it is stored for another 5 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 5 days of receiving the message or up to 10 days after listening to the message.

The change to Basic Voicemail is effective on the following dates for the specific regions:

Alberta, Saskatchewan, Manitoba: September 20 2009
British Columbia: October 15 2009
Ottawa, Quebec, Nova Scotia, New Brunswick, PEI, Newfoundland: October 22 2009
Ontario (excluding Ottawa): November 1 2009
Current Fido Enhanced Voicemail Storage Rules
Storage of unheard messages: 60 Days

Storage of heard messages: 30 Days

Number of messages stored: Up to 50 Voice Messages at 3 minutes each.

Just to explain the days thing, once you receive a voicemail, it is stored for 60 days. If you do not touch it for 60 days, it is automatically erased. If you listen to it, it is stored for another 30 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 60 days of receiving the message or up to 90 days after listening to the message.

New Fido Enhanced Voicemail Storage Rules

Storage of unheard messages: 10 Days

Storage of heard messages: 10 Days

Number of messages stored: Up to 35 Voice Messages at 5 minutes each.

Just to explain the days thing, once you receive a voicemail, it is stored for 10 days. If you do not touch it for 10 days, it is automatically erased. If you listen to it, it is stored for another 10 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 10 days of receiving the message or up to 20 days after listening to the message.

The change to Enhanced Voicemail is effective on the following dates for the specific regions:

Alberta, Saskatchewan, Manitoba: September 20 2009
British Columbia: October 15 2009
Ottawa, Quebec, Nova Scotia, New Brunswick, PEI, Newfoundland: October 22 2009
Ontario (excluding Ottawa): November 1 2009
Current Fido Visual Voicemail Storage Rules

Storage of unheard messages: 30 Days

Storage of heard messages: 30 Days

Number of messages stored: Up to 50 Voice Messages at 3 minutes each.

Just to explain the days thing a bit, once you receive a voicemail, it is stored for 30 days. If you do not touch it for 30 days, it is automatically erased. If you listen to it, it is stored for another 30 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 30 days of receiving the message or up to 60 days after listening to the message.

New Fido Visual Voicemail Storage Rules

Storage of unheard messages: 10 Days

Storage of heard messages: 10 Days

Number of messages stored: Up to 35 Voice Messages at 5 minutes each.

Just to explain the days thing, once you receive a voicemail, it is stored for 10 days. If you do not touch it for 10 days, it is automatically erased. If you listen to it, it is stored for another 10 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 10 days of receiving the message or up to 20 days after listening to the message.

The change to Visual Voicemail is effective on the following date for all regions:

All Regions: October 1 2009
 
I imagine Rogers is getting lots of iPhone users and are worried about storage capacity. And they may not be willing to upgrade their servers. Though, it appears the cutbacks are occuring to all users on all types of voicemail.

Fido users are really getting the short end of the stick! 7 day retention, being cut to only 5 days? Yikes!

By comparison: AT&T's VVM policy offers for 40 messages at 4 minutes each, and are retained for 30 days.
 
VVM are stored on the device. Since I'm assuming this is in reference to the carriers storage of the VVM, so long as your device is on and connected to the network the VM is pushed down to your phone. At that point does it really matter how long the carrier keeps it?
 
Well that's kind of crappy.

I never ceases to amaze me that Google can offer EVERYONE multiple GIGS of storage for FREE and, preumably, FOREVER.

But yet, I pay Fido almost triple digits of money every month and they can't store a couple megs of highly compressed mono audio. :rolleyes:
 
Well that's kind of crappy.

I never ceases to amaze me that Google can offer EVERYONE multiple GIGS of storage for FREE and, preumably, FOREVER.

But yet, I pay Fido almost triple digits of money every month and they can't store a couple megs of highly compressed mono audio. :rolleyes:
Google is in the business of providing storage because they process all the data for their own benefit.

It's called data mining, and damn...they've got a helluvalot of data to process.
 
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