Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Had issue with my wife's iPad not charging or charging extremely slow. Unit was 3 weeks old and I have received a new retail pack item. I've replaced few phones and those were refurb.

----------

Apple has a recycling program where you turn in your old device and they give you credit (depends on model, and type of damage) pricing is different. Also check out microcenter.com they have good deals on iPads.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.