Wirelessly posted (Apple Communication Device: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A345 Safari/525.20)
I had to use a needle or small pin to push it out through the other side. It's kind of annoying how easily these things break. I have the new jawbone and have already had 2 ear hooks break on me. I am now down to my last 2. I think you can order some extras on their website as well.