I have a 2014 MBP, which has spent most of its life on an mStand and plugged in. In 4 years it has had less than 300 battery cycles. I took it to Apple because the fan was buzzing when running on high, they called me today to say the fan buzzing was from the fan spinning too fast due to the battery ballooning. They claim the fans are fine, but I need a new battery which requires replacing the entire top case.
This doesn’t seem right to me, the fans should not be buzzing period, and if the computer is so hot the fans over speed it should shut itself down. I noticed no abnormal temps when using it and it never initiated a temp related shutdown. I also had zero battery related issues.
The only issue I have ever had was a warrantied screen replacement six months ago, could they have nicked the battery during that replacement? Does their assessment of a ballooning battery match with a buzzing fan? Didn’t Apple used to claim you could get 1000 battery cycles?
Of course this all happened a few months after my AppleCare expired.
EDIT: Didn't want to bump this thread, but thanks for the replies. Apple was unable to explain the relationship between the fans and the battery, but they were nice enough to cover the repair cost because they admitted it was likely a battery defect for it to fail with only 300 cycles.
This doesn’t seem right to me, the fans should not be buzzing period, and if the computer is so hot the fans over speed it should shut itself down. I noticed no abnormal temps when using it and it never initiated a temp related shutdown. I also had zero battery related issues.
The only issue I have ever had was a warrantied screen replacement six months ago, could they have nicked the battery during that replacement? Does their assessment of a ballooning battery match with a buzzing fan? Didn’t Apple used to claim you could get 1000 battery cycles?
Of course this all happened a few months after my AppleCare expired.
EDIT: Didn't want to bump this thread, but thanks for the replies. Apple was unable to explain the relationship between the fans and the battery, but they were nice enough to cover the repair cost because they admitted it was likely a battery defect for it to fail with only 300 cycles.
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