iPhone XS Can I do Apple In-Store Pickup for my Wife's Phone (Verizon)?

[puma1552]

Most likely buying my wife an Xs this weekend. She has a paid off SE. We have Verizon. We used to be on separate, single line plans and a few months back we merged the accounts onto a family plan.

I would like to do Verizon Device Payment (carrier financing) for her new phone and pick it up in store at Apple for her and have it be a surprise.

Can I pick it up in store myself or does she have to be there?

 

[Plett]

I think you have to pick up a Verizon financed device at Verizon. If you finance with Apple you can pick it up at the Apple store. I think the Apple plan is more money but inclusive of their AppleCare product, Verizon has an add-on insurance program so with that it might net out fairly close. I went to the Apple financing a couple years ago and haven't looked back, painless upgrade, and repair.

 

[puma1552]

I think you have to pick up a Verizon financed device at Verizon. If you finance with Apple you can pick it up at the Apple store. I think the Apple plan is more money but inclusive of their AppleCare product, Verizon has an add-on insurance program so with that it might net out fairly close. I went to the Apple financing a couple years ago and haven't looked back, painless upgrade, and repair.

You can definitely do Verizon Device Payment at an Apple store and avoid the sleazy carrier store morons (have always done device payment through the Apple store). I also don't want the AppleCare or dealing with a separate credit card payment to a third party.

I just don't know if I can pick up a device and start device payment on behalf of someone on the account, or if they need to be present.

 

[Shadowbech]

I just don't know if I can pick up a device and start device payment on behalf of someone on the account, or if they need to be present.

Primary Account holder or authorized user listed on the Verizon account can pick the device that is being financed. Someone else can pick it up as long as they are listed as a pick up person and the account holder or authorized user will need to be present.

 

[puma1552]

Primary Account holder or authorized user listed on the Verizon account can pick the device that is being financed. Someone else can pick it up as long as they are listed as a pick up person and the account holder or authorized user will need to be present.

Thanks, looks like my wife is an account manager, but it looks like I am the account owner. When I log in it says Account Owner with a little question mark next to it that when you click on it, pops up with:

"You are the person financially responsible for the account. You have complete access to all the information and can manage all lines on this account."

Guess I should be good then.

 

[jona2125]

Primary Account holder or authorized user listed on the Verizon account can pick the device that is being financed. Someone else can pick it up as long as they are listed as a pick up person and the account holder or authorized user will need to be present.

I've picked up phones from Apple without being on the accounts. They give you some glares but have never denied me pick up of the device.

 

[Shadowbech]

I've picked up phones from Apple without being on the accounts. They give you some glares but have never denied me pick up of the device.

If you picked up the Sim-free model then that is different or if it was purchased full price on a carrier model, those are fine. However if it was carrier financing, typically you will need the primary account holder or an authorized user to be present when a non-authorized user needs to pick it up and as long as you know the SSN of the account holders. But then I guess it depends on who you get that his helping you with the sales.

 

[jona2125]

If you picked up the Sim-free model then that is different or if it was purchased full price on a carrier model, those are fine. However if it was carrier financing, typically you will need the primary account holder or an authorized user to be present when a non-authorized user needs to pick it up and as long as you know the SSN of the account holders. But then I guess it depends on who you get that his helping you with the sales.

It was IUP for friends and co-workers who couldn't make the appointments. All I ever had to give the Apple employee was the phone number of the account and they would go get the phone for me and I'd leave. I think it definitely depends who you get though for sure.

 

[bruinsrme]

Yes, if:
1. You are an authorized user on that account.
2. See #1
3. You can do IUP on your number. It doesn’t involve the carrier at all and will be billed monthly to a credit card.

 

[Treebark]

Guess I should be good then.

Remember your account PIN too.

 

[Plett]

You can definitely do Verizon Device Payment at an Apple store and avoid the sleazy carrier store morons (have always done device payment through the Apple store). I also don't want the AppleCare or dealing with a separate credit card payment to a third party.

I just don't know if I can pick up a device and start device payment on behalf of someone on the account, or if they need to be present.

Good to know thanks for the correction.