If I go to an Apple Store and purchase a MBP, will they let me try it and inspect it in the store before I take it home? I am talking about the actual computer I would take home not just trying out a display model. I would like to get a 15" MBP, but that whole thread about grainy displays has me worried. Do you think they would be willing to let me inspect the display first?
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Can I try it (MBP) before I buy it at an Apple Store?
- Thread starter Big Boss Man
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They should let you open it up and check it out. I've seen/heard of people doing it before, so there shouldn't be a problem.
That should not be a problem. I would think they would encourage it. I would also be a little suspect if they said "no, you may not open and look at it". You should be good.
after you buy it? yeah, they should let you open it in the store after you buy it.......the title of this thread says "...try it (MBP) BEFORE...." you buy it though and if that's what you want to do, I don't think they'll let you open packages without buying them first
You cannot open it before you buy it, but they're fine with you opening it and inspecting it after you pay. I did this with my iMac because I didn't want to drive an hour back to the store if something was wrong with it.
Yeah, you definitely can't open it before you buy it. Why? If you open it, Apple can't sell it as new to the next customer. They would take a 10-15% hit for every MBP you open.
they wont say "no, you may not open and look at it", but they could quite possibly not let you return it for a small defect, ie pixel problems, etc. They would mostlikely try to get oyu to send it to applecare before replacing it with a new unit. This was my experience twice with two lemon-ed macs.
I would definitely be willing to commit to buying one contigent on the display being as good or better than the demo model on the floor. How difficult would they be about me asking for another one if I was not happy with the display? Are they just going to tell me to send it to AppleCare? If that is the case, I might just order from MacMall instead.
no, you definitely cannot open it and try it before buying it. that would be dumb of them, because they would lose money on each and every computer that someone opened and then decided they didn't want.
if you buy it and then find a problem, you can call applecare and they'll decide to either exchange it or fix it.
if you buy it and then find a problem, you can call applecare and they'll decide to either exchange it or fix it.
They'll let you return it for another one for the 10% restocking fee. You can't just keep opening boxes and sending them back until you find one you like. You have to formally return it, pay the fee, and buy another one.
If you don't want to pay the restocking fee, it goes to applecare.
this is an excellent idea, OP, and I think new mac-buyers should take note. Why drive home to discover a problem later? Next mac I buy will be opened in the store, thanks for the tip 
Easy way to solve this issue is to have them add any additional RAM as part
of your purchase, then of course bench test it before you roll out of there.
Either way, just tell the store manager that you'll buy it, but you want it bench tested before you leave the store.
of your purchase, then of course bench test it before you roll out of there.
Either way, just tell the store manager that you'll buy it, but you want it bench tested before you leave the store.
My local Apple Store has been pretty good about any problems I've had when first buying a computer. They will not open it until I buy it but after that if I have opened it in the store and seen any dead pixels or other problems they have given me a new one on the spot. Never a problem.
in my country, they let me open it BEFORE i pay for it. When i bought my MBP, i opened it before i pay and i did the hardware test. The first MBP fail the test, saying that some error occurred on the hardware and the MBP got very hot. So they let me open the second MBP, and the second one pass the test so i took the second one. I dont know what they'll do with the first MBP i opened. But i got the perfect MBP, it doesnt have heat issue
You wouldnt buy a car without looking at it would you? The fact that we rarely check out stuff in store is that its a slight inconvenience for everyone and is usually a waste of time as the product is brand new and 99.9% of the time perfect.
Well make it 99%... damn Sony crap!
Well make it 99%... damn Sony crap!
You WILL NOT be allowed to open the box before you buy it. Doing so will cause all kinds of complications. There is a 10% open box restocking fee if there's nothing wrong with the computer (as determined by the Geniuses), so what would happen if you opened the box and just changed your mind about the purchace? How would they enforce the 10% restocking fee? Or what about dead pixels? They will not take back a CPU with only one dead pixel, but you will not want to buy it. Will you pay the 10% fee before trying another CPU without buying it first?
in my country, they let me open it BEFORE i pay for it. When i bought my MBP, i opened it before i pay and i did the hardware test. The first MBP fail the test, saying that some error occurred on the hardware and the MBP got very hot. So they let me open the second MBP, and the second one pass the test so i took the second one. I dont know what they'll do with the first MBP i opened. But i got the perfect MBP, it doesnt have heat issue
Well we should all move there then...
While I wish they would put 5 MBP's in a line up and you get to pick your favorite one, sometimes you just have to play with the hand that has been dealt...(unless something is seriously wrong with it...then take it back!)
In London Regent Street The Genius Said:
No Need To Open it. Just pay and try watever you like for 14 days. You are free to return it for whatever reason, and get a replacement or refund whichever you prefer.
So basically i buy it n sit aside to check for dead pixels.
No Need To Open it. Just pay and try watever you like for 14 days. You are free to return it for whatever reason, and get a replacement or refund whichever you prefer.
So basically i buy it n sit aside to check for dead pixels.