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Can´t Plug in any USB Flash Memory

Jesus I

Jesus I

macrumors member
Original poster
Mar 23, 2009
33
0
I am almost a 1 year mac user, and just now I got my first serious mac problem. Lol.

When I plug in a USB Flash Memory, it instantly pop up a message that says I need to restart my computer, by letting the power button presed for a while or pressing the restart button (Which I dont have). It has a 0/1 button-like image on it.

At first I thought my USB had a virus or some corrupt file, but when I realized there were no mac files (Just Windows and universal), I pluged in another USB, and the same thing happened.

Funny that, that doesn't happens when I plug my iPhone 3G, I can actually sincronize and do stuff all right.

Hope someone knows the problem and can help. Thanks.


:apple:
 
It's lucky you're almost a 1-year Mac user, because it means your computer (if it's new) is still under warranty. What you're seeing is called a kernel panic, and is usually caused by a hardware fault.

Still, it can also be a software issue. I want you to try a few things for me.

1) Connect the drive while the Mac is off, then turn it on. Do you get a panic? Can you access it normally?
2) Remove the drive again. On startup, hold the option key from when the startup chime sounds until a menu appears on your screen. Insert your drive. Do you get a panic?
3) Remove the drive and start the computer normally. Insert the restore disk that came with your computer. Restart, holding the C key from when the startup chime sounds until the Apple logo appears. Once the OS X installer has opened, plug in your drive. Do you get a panic?

Edit: Try mkrishnan's suggestion first, though, who seems to know something I don't.
 
mkrishnan said:
Are you having the same problem described in this thread on Apple's site?

http://discussions.apple.com/message.jspa?messageID=9039025#9039025

See the post by fduarte for one fix.
Click to expand...

Yes, actually, I remembered (Is this word right?) that this last friday I installed some file (I dont really know what was it) from the Apple developer webpage, so I can enter DFU Mode on a iPhone 3G, and then Jailbreak it. And it worked all right.

Here is what the QuickPWN webpage says:

You will need an account with ADC (Apple Developer Connection) this is free and takes a few minutes to sign up, you should read the terms and conditions carefully and you should only sign up if you are thinking of developing applications in the future - http://developer.apple.com/mac/
Download the disk image “IOUSBFamily Log release for Mac OS X 10.5.5 Build 9F33” (yes, that is a “5” in 10.5.5 - this is a developer debug package of the USB kernel extension).
Install IOUSBFamily-315.4.1.pkg from within the disk image
Reboot your system!
Click to expand...

So I need to install this package "IOUSBFamily-327.4.0.dmg"?

BlueRevolution said:
It's lucky you're almost a 1-year Mac user, because it means your computer (if it's new) is still under warranty. What you're seeing is called a kernel panic, and is usually caused by a hardware fault.

Still, it can also be a software issue. I want you to try a few things for me.

1) Connect the drive while the Mac is off, then turn it on. Do you get a panic? Can you access it normally?
2) Remove the drive again. On startup, hold the option key from when the startup chime sounds until a menu appears on your screen. Insert your drive. Do you get a panic?
3) Remove the drive and start the computer normally. Insert the restore disk that came with your computer. Restart, holding the C key from when the startup chime sounds until the Apple logo appears. Once the OS X installer has opened, plug in your drive. Do you get a panic?

Edit: Try mkrishnan's suggestion first, though, who seems to know something I don't.
Click to expand...

1) Connect the drive while the Mac is off, then turn it on. Do you get a panic? Can you access it normally?

Yes.

2) Remove the drive again. On startup, hold the option key from when the startup chime sounds until a menu appears on your screen. Insert your drive. Do you get a panic?

Yes.

3) Remove the drive and start the computer normally. Insert the restore disk that came with your computer. Restart, holding the C key from when the startup chime sounds until the Apple logo appears. Once the OS X installer has opened, plug in your drive. Do you get a panic?

No.

Thanks a lot to both of you!
 
^
Oh sorry, forgot the second question on number 1.

Yes, I get a kernel panic.

EDIT: By the way, here is a photo of the message:

img0042ymo.jpg
 
BlueRevolution said:
Then you have a hardware problem and should make use of your warranty.
Click to expand...

Did you take a look at the thread I linked? The people in that thread also get panics, as far as I understand, under those same circumstances, and it's pretty clearly attributed as a Leopard software issue (the likelihood of which is significantly increased by the fact that installing the DMG file from the dev website seems to solve it).

I would at least try that IOUSBFamily-327.4.0.dmg package before writing it off as bad hardware. Takes a lot less time to install one package than it does to send your Mac back in and then receive a new one that might do the same thing. ;)
 
You are having this problem because of the file you installed to be able to jailbreak your iPhone. As far as I know, you have to reinstall Mac OS X to fix the problem. It is not hardware related.
 
BlueRevolution said:
Yes. Unless I'm misreading that thread, the package isn't a firmware update. Since the problem persists even in the bootloader, it cannot be a software issue.
Click to expand...

Mmm, I see what you're saying, possibly. It depends on how soon that panic occurs after boot -- while the grey screen is up, that's not all boot loader. OS X is running for most of that time -- it just hasn't gone graphical yet.

I still think it's worth trying the installation first to see. It's a simple fix, and if there's a possibility it solves the problem, one might as well.
 
That's true. I assumed the OP's response to mean that the kernel panic occurred while the boot loader was active, but if the photo is from that option rather than #1, the panic doesn't occur until after the startup disk is selected. In that case, I'd have a strong suspicion that it is in fact a software issue.
 
The exact same thing happened to me when I installed that stuff for iPhone jailbreaking (on 10.5.6). USB stick = instant kernal panic. It's software.
 
Cant find the IOUSBFamily-327.4.0.dmg on the Apple Developer webpage, I will search in google, can anyone knows where can I found it?
 
Well, already searched in Google and in the Apple Developer's webpage, can someone please help me find the file?

Thanks!
 
Jesus I said:
Well, already searched in Google and in the Apple Developer's webpage, can someone please help me find the file?

Thanks!
Click to expand...

http://developer.apple.com/hardwaredrivers/download/usbdebug.html

Download the first thing on the page. Open the dmg and install the pkg that does not say "log" in the file name. Restart. Should be good after that.

Had the same problem earlier today when I got my new flash drive in the mail and I had recently jailbroken my iPhone so I had the 10.5.5 usb files. This worked for me.
 
Can't get the file

hsleiman said:
http://developer.apple.com/hardwaredrivers/download/usbdebug.html

Download the first thing on the page. Open the dmg and install the pkg that does not say "log" in the file name. Restart. Should be good after that.

Had the same problem earlier today when I got my new flash drive in the mail and I had recently jailbroken my iPhone so I had the 10.5.5 usb files. This worked for me.
Click to expand...
I registered as an ADC and still can't download this file. Can someone email it to me? hnic357@gmail.com. I'd appreciate it.
 
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