Can you buy parts at the Apple store?

[spiderman0616]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

I need to buy a replacement back for my brother's iPhone 4. Anyone had any luck getting these at the Apple store? I won't have the phone with me so I'm hoping they will just sell me the part.

 

[miles01110]

No. Well, at least I've never had any luck.

 

[spiderman0616]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

Just curious--do they give you a particular reason why they won't do it?

 

[Doc750]

yes they will sell you any part you would like for the Iphone 4.

Price: $199 w/2 yr contract

 

[miles01110]

Just curious--do they give you a particular reason why they won't do it?

I never really cared enough to ask, but it's probably one/all of the following:

-If they sold you the part they wouldn't be able to charge you for labor,
-Requests for individual parts are rare, so it's not financially reasonable to carry a stock,
-Selling you a part implies they trust you enough to fix it yourself. This mentality is completely incompatible with Applecare. If you break something and try to pass it off as a warranty repair it wastes their time and money.

 

[Applejuiced]

They wont sell parts but if you bring your brothers iphone to apple they will replace the back glass for $29 I believe.

 

[Mlrollin91]

They wont sell parts but if you bring your brothers iphone to apple they will replace the back glass for $29 I believe.

Correct