Canadian Apple watch and Rogers users

[LoveThisThing]

Good day all.

Anyone have data on their watch and with Rogers? I'm getting a bit of a run around.

Contacted Rogers about adding my new watch to my plan, since it's a non-shared plan I have to pay for it's own data, sure, no biggie as I'm a former Shaw user and on the stupid cheap plan.

The data plan gets enabled and they are charging me $60 for activation and then follow their instructions.

On the watch app on my iphone it says to contact Rogers as my plan isn't eligible.

I contact support online and she tries a few things and then suggests to go to a local store.

Went to the store today, and the lady there says only watches purchased through Rogers will work and that she cant use her own watch either.

I go back to support online and he says that is not true, but unfortunately the watch activation server is down at the moment. He opens a ticket so I can get notified when the outage is resolved.

So, anyone get their non-Rogers purchased watch added to their account and get number sharing working?

 

[Breezygirl]

From their website it looks like the support guy is correct.

 

[LoveThisThing]

View attachment 2290275From their website it looks like the support guy is correct.

lol you have to love businesses that don't know their own policies.

Oh well, I said screw it. My daughter works at Bell, it'll cost me $15 more a month, but I'm done with Rogers. Was on Bell a few years ago, and never had any issues.

 

[Howard2k]

Rogers just laid off a bunch of staff. Still had enough money to pay millions to the c-suite, but somehow needed to cut staff. When you let your skilled workers go it can be tough to fill those gaps.

Good luck with your new provider.

 

[Devyn89]

For what it’s worth I’m on Telus and haven’t had any issues at all. I’m in the old peace of mind plan for my watch so thankfully I don’t pay extra money every month, so long as I continue to buy my watch outright, which I wanna do anyways.