Cancelled preorder but phone shipped and charged

[oplix]

I had initially done a preorder with an AT&T store . I cancelled it and upgraded my contract in an apple store. I noticed that I got an email from AT&T saying my iPhone was ready for pickup but I just thought it was an error. Now my Account was charged a second time this morning. I'm wondering if I can just pick up the second phone. Any thoughts?

 

[KPOM]

Were you charged the full price or the upgrade price? If the former, then you'll be able to get it unlocked. If the latter, then somehow AT&T processed "two" upgrade phones and you might run into issues, such as the SIM Card in your first phone not working when you activate, or a second line being opened up. I'd call AT&T and figure out what happened.