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rpstevenson

macrumors newbie
Original poster
Aug 1, 2011
1
0
Hello,

I've been using Journler for about 4 months - a recent update on my mac caused the system to become very slow and kept crashing. As such I backed up everything with time machine, re-booted & reinstalled everything from scratch (the IT guys at work did it in 15 mins!).

I then re-installed Journler and tried to locate the backed up version of Journler from time machine. Whenever I locate the backed up version (in documents) and try to load it it just says "creation error 32" and won't upload it.

I'm really worried I've lost 4 months of data which will be catastrophic - I've emailed journler helpdesk too but no response yet! PLEASE HELP!

Thanks,
RS
 
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