Canon MP610 - only prints in blue!!!

[Nook]

Hi Guys and girls

I've used macs for years and have had a canon mp610 hardwired to my laptop for ages, for some reason lately it seems to not want to print properly, ie if I try and print a pdf file it only prints the blue web link at the base of the page and not the main text in black!! all the ink levels are showing fine and i've run out of ideas.....tried re-installing the driver disc and same result...

Any one had a similar problem?

 

[Frosticus]

Do you get this with all types of print jobs - different file types etc?

Have you tried sending a manufacturers test page from the printer itself? If it still does it when doing a test page, replace the ink (despite levels) or check if the print heads are blocked.

 

[Nook]

errrrm!....

yup thanks for the advice....but!....tried printing the printer test sheet and it comes out fine!......i've tried printing both pdf and word docs with the same result.....

any more ideas?

 

[Frosticus]

Hmm, well if the test page comes out fine then it's not a print hardware issue (though it was blocked nozzle on the printhead), which leaves software... Any chance you can try the printer from another computer?
Certainly sounds like a driver issue. If it works fine on another computer, contact the manufacturer. Canon support is reasonably good. Count yourself lucky you don't have a Lexmark...

p.s. also check quality settings.. sometimes photo printers print "black" as a composite of of cyan magenta and yellow, instead of just using black... worth a look.