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ViolentHero

macrumors member
Original poster
Jan 3, 2012
61
0
Yesterday, I was using the official Newegg iPhone app, browsing around looking for parts and later I was cut off by an error message saying "Service connection error. Please try again later." I later tried accessing the actual newegg website with an internet browser, Safari and Firefox so far, and got a message saying, "We're sorry, but our systems have detected the possible use of an automated program to visit Newegg.com. For more information on appropriate use of the Newegg website, please see the excerpt from Newegg.com's Policy & Agreement below. If you feel you've reached this page in error, please send an email to webmaster@newegg.com with your IP address and the error code listed below.

Error code: 2"

I never used any automated programs. To be honest, I'm not a huge expert when it comes to technology but I'm worried, what if I'm being hacked somehow? I mean like someone hacked into my Dell notebook computer and planted some automated programs to cause this. I've been using my Dell Notebook, my iPhone 4, and my MacBook Pro to access Newegg since January using WiFi connection most of the time.
 
Did you send an email to webmaster@newegg.com with your IP address and the error code?

Already did. No reply yet but right now as I write this, it appears I'm able to access the site again. I'm currently using Google Chrome on my MacBook Pro. Also, how could I tell if any automated programs are installed in my computer or possibly any device?
 
Already did. No reply yet but right now as I write this, it appears I'm able to access the site again. I'm currently using Google Chrome on my MacBook Pro. Also, how could I tell if any automated programs are installed in my computer or possibly any device?

One thought. Were you on your wifi when you accessed the Newegg app on your iPhone? Perhaps there was a bug or error in the app that caused repeated requests to the webserver from your IP. You may have been temporarily blocked because of this.
 
One thought. Were you on your wifi when you accessed the Newegg app on your iPhone? Perhaps there was a bug or error in the app that caused repeated requests to the webserver from your IP. You may have been temporarily blocked because of this.

Yes I was. That sounds possible, ever used any app that had that kind of bug?

Sigh... Technology can be strange sometimes.
 
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