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fanboy-ish

macrumors 6502
Original poster
Apr 1, 2022
275
289
Ok, a little bit of background information.

Because I had - and still have - a problem with the App Store app - it shows that it can't connect to the App Store - I tried to sign out and sign back in my iCloud account, along with several reboots and resetting network settings.

This, not only did not solve the problem with the App Store, but it removed my card from the Wallet app, the card that I've always used with Apple Pay and has always worked flawlessly.

I was able to easily re-add the card to my iPhone and verify the card, but when I try to add it to the Watch I can add the card, but when it prompts me to verify the card, it does open the card's issuer app - which I had used to verify it on the iPhone - it goes on with the process, the phone shows me the Apple Pay screen where it says that Apple Pay is successfully set up and I can use my smartphone to make payments but, both in the Watch app and on the Watch screen, it keeps saying that the card needs to be verified.

I tried removing and re-adding the card in the Watch app and I even tried unpairing and repairing the Watch with my phone. I tried calling my card's issuer but they have one of voice recognition systems where you're supposed to tell a machine your problem to receive a solution, I wasn't able to talk with anyone from their staff, but, since I was able to do everything on the phone I believe this might be a problem with Apple's software.

What am I doing wrong?

I'm running watchOS 8.6 on a Apple Watch SE.

Thanks
 
The card issuer won't help with Apple-related technical issues. Call Apple support, they have specialists for this kind of thing.
I've just seen on Apple's System Status page that there's an Apple Pay & Wallet outage going on since a few hours ago, I've been having problems since one hour before the time they report - even if they say that top-ups might be unavailable in the San Francisco Bay Area, but I live in Europe - could it be that? I'm guessing that when they write "outage" is worldwide or at least widespread in different regions.
 
Update in case anyone is having the same problem.

I'm a dumbass.

The problem with the AppStore app was due to NextDNS, once disabled it fixed the connection to the AppStore, there was no need to log out iCloud and log back in.

However, after hours, and many tests, with the great people at Apple's support, we determined that the debit card's issuer company is not recognizing my devices (Watch and Mac) anymore, they said it will take a few days to complete the verification process, hopefully it should be solved by Monday, in the meanwhile, at least Apple Pay is working flawlessly on the iPhone.
 
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