Can't connect with Cisco VPN Client from network user account

[servernewb]

I am attempting to connect to VPN to a server through Cisco VPN Client and Microsoft RDC while logged into a network user account on our office server. I am able to connect when logged into a local user account, but when I log into my server network "desktop" Cisco VPN and Microsoft RDC just hang. Someone suggested that the external server is blocking traffic to my office server and that I need to have the traffic directed to my server's FQDN. Any suggestions would be appreciated. Thank you.