Can't download PDF from Safari

[carlsson]

After upgrading to High Sierra, I can't download PDF's in Safari, from a certain website. It works with other browsers and on Windows.

The website is old and have some ASP things goin on.

Error code is as follows:

Server Error in '/' Application.
Value cannot be null.
Parameter name: String
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.ArgumentNullException: Value cannot be null.
Parameter name: String
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:
[ArgumentNullException: Value cannot be null.
Parameter name: String]
System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) +10170425
System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) +207
System.Int16.Parse(String s, NumberStyles style, NumberFormatInfo info) +48
Earkiv.Codebehind.View.Page_Load(Object Src, EventArgs E) +1204
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +42
System.Web.UI.Control.OnLoad(EventArgs e) +132
System.Web.UI.Control.LoadRecursive() +66
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428


Version Information: Microsoft .NET Framework Version:2.0.50727.8784; ASP.NET Version:2.0.50727.8762
​

What can I tell this company to do, to get it working?

Tia,
Andreas

 

[superscape]

Hi!

I don't think you need to tell them what to fix, just report the issue in sufficient detail that they can replicate it and hopefully fix it.

Tell them your browser and it's version number. Likewise your macOS version number. Then include the steps they need to take to replicate the error e.g. Go to page X, click on <whatever> button etc. Then give them the error page you show in your post. At that point, you've done your bit! Let their devs earn their money.

This does, however, give me the opportunity to link to one of my favourite web pages:

https://www.chiark.greenend.org.uk/~sgtatham/bugs.html

Good luck!