Can't download spreadsheet

[db9]

hey,

I just got a new mac - it doesn't seem to be able to download spreadsheet files or pdf files???

Got any ideas - it's really annoying

thanks guys

 

[Queso]

Is it that it cannot download them, or that it downloads but does not open them?

 

[db9]

i click download and nothing happens - just a loading symbol on safari for a couple of seconds then nothing... im trying to get adobe reader?? i dont know where to start..

 

[sushi]

What does the Safari Download window show?

 

[drummerlondonw3]

is this from an e-mail or the web?

if its safari it may just be downloading, same goes for mail actually.

 

[db9]

from safari - on my pc it takes about 3 seconds to download... it's just a small file of a spreadsheet of my uni timetable. I'm usually pretty good with computers - but being new to mac - i don't know how to fix this problem

 

[sushi]

from safari - on my pc it takes about 3 seconds to download... it's just a small file of a spreadsheet of my uni timetable. I'm usually pretty good with computers - but being new to mac - i don't know how to fix this problem

When you are on the Mac, and try to DL the spreadsheet, what shows in the Downloads window?

 

[Queso]

OK, could just be that you don't have the necessary software installed for the spreadsheet. Try NeoOffice, a free office suite that can open Excel files.

And although you shouldn't need it, here's Adobe Reader.

 

[drummerlondonw3]

right click save to downloads and see what happens. Could it be that you are not looking in the right place? The file will save auto to the downloads folder not the desktop.

Open finder in the corner is a text box, type the name of your file and see if its there

 

[db9]

okay, so i managed to download both files... i downloaded firefox and used that

must be a glitch with safari; my defult browser is now firefox

thanks for the help, anyways im loving my mac

laters

 

[CylonGlitch]

okay, so i managed to download both files... i downloaded firefox and used that

must be a glitch with safari; my defult browser is now firefox

thanks for the help, anyways im loving my mac

laters

Sounds like maybe they have a bad script on their server that isn't 100% compatible with Safari.. BTW why is this in "Windows on a Mac" are you trying to do this in Windows or OSX?