Can’t mount M1 Air SSD after erasing ugh

[harleymhs]

good day all .. having an issue w an M1 Air .. I erased the SSD and container 1 in disk utility and trying to reinstall Big Sur and I’m getting the message can’t personalize Big Sur .. I know now the way I tried to erase and reinstall was incorrect .. now I can’t get the SSD to mount abs can’t install the os .called apple abs they said it’s a hardware issue now .. is there any way to remount the SSD and reinstall big sur ? Thanks guys

 

[chrfr]

good day all .. having an issue w an M1 Air .. I erased the SSD and container 1 in disk utility and trying to reinstall Big Sur and I’m getting the message can’t personalize Big Sur .. I know now the way I tried to erase and reinstall was incorrect .. now I can’t get the SSD to mount abs can’t install the os .called apple abs they said it’s a hardware issue now .. is there any way to remount the SSD and reinstall big sur ? Thanks guys

You can recover it, but you need a second Mac to do it:

Revive or restore a Mac with Apple silicon using Apple Configurator 2

In rare circumstances, Apple computers become unresponsive and the chip’s firmware must be revived or restored.

support.apple.com

 

[harleymhs]

You can recover it, but you need a second Mac to do it:

Revive or restore a Mac with Apple silicon using Apple Configurator 2

In rare circumstances, Apple computers become unresponsive and the chip’s firmware must be revived or restored.

support.apple.com

thanks for the link but this isn’t a revive or restore . Can’t get the internal SSD to mount ..

 

[chrfr]

thanks for the link but this isn’t a revive or restore . Can’t get the internal SSD to mount ..

It most likely is the problem; the failure to personalize error is typical of a problem that'll be resolved by doing the recovery process. See here:

Error! If trying to Reinstall macOS Big Sur On Apple Silicon Macs

If you reinstall macOS on your new M1 Apple Silicon Mac = An error occurred preparing the update. failed to personalize the software update

mrmacintosh.com

 

[Zazoh]

Requires WiFi
Bare install

1. Power off the M1
2. Press and hold the power button to enter recovery mode
3. Click the Options icon and then press continue
4. In the upper left corner select Recovery Assistant
5. In that drop down menu, select Erase Mac
7. Follow the on-screen steps from there

The drives will be labeled untitled but you can rename after the install.

 

[chrfr]

Requires WiFi
Bare install

1. Power off the M1
2. Press and hold the power button to enter recovery mode
3. Click the Options icon and then press continue
4. In the upper left corner select Recovery Assistant
5. In that drop down menu, select Erase Mac
7. Follow the on-screen steps from there

The drives will be labeled untitled but you can rename after the install.

Once you get to the point that you're getting the "failed to personalize" error, these steps unfortunately will most likely not work.

 

[harleymhs]

Once you get to the point that you're getting the "failed to personalize" error, these steps unfortunately will most likely not work.

Tried that too... No Luck! It wont mount the SSD .. ! Ugh

 

[chrfr]

Tried that too... No Luck! It wont mount the SSD .. ! Ugh

Did you try using the restore process using Configurator I linked? That's your last option.

 

[harleymhs]

Did you try using the restore process using Configurator I linked? That's your last option.

YES, that was my 1st mistake, I didnt realize that oprion was the correct way to do this! My old way was to erase both SSD and container 1 then re install.. Thats where it failed Thank your help! Wife is returning it today.. Thats what apple support said to do, Senior adviser said no way to re mount the SSD! That didnt seem right..

 

[Apple_Robert]

Is there any way to use the Mac mini with Configurator 2 and the M1?

 

[Quackers]

If you don't have a second Mac you can use then the second method in this guide might be worth a try.
Follow all the steps including the repeats.
https://support.apple.com/en-us/HT211983

 

[cp1160]

good day all .. having an issue w an M1 Air .. I erased the SSD and container 1 in disk utility and trying to reinstall Big Sur and I’m getting the message can’t personalize Big Sur .. I know now the way I tried to erase and reinstall was incorrect .. now I can’t get the SSD to mount abs can’t install the os .called apple abs they said it’s a hardware issue now .. is there any way to remount the SSD and reinstall big sur ? Thanks guys

Why did you erase it? Just wondering. I for one dont like the new containers and treatment of drives and have had issue replacing a drive and Big Sur seems to make it worse. Hoping to never repeat your bricking event.

 

[harleymhs]

Why did you erase it? Just wondering. I for one dont like the new containers and treatment of drives and have had issue replacing a drive and Big Sur seems to make it worse. Hoping to never repeat your bricking event.

I was returning it, so I wanted to erase and re install the OS..