When I installed CS 2.3 Premium, I deleted Acrobat 7 Pro and Acrobat Distiller 7 because there was an upgrade disk in the suite, Acrobat 8 Pro.
I'm running OS X 10.3.9 (Panther) and neglected to read the system requirements before deleting Acrobat 7, and Acrobat 8 won't run on anything below 10.4.3. The installation disk won't allow me access to do a custom install for Acrobat 7 (after entering my admin. password, I get the message: The application Adobe Installer has unexpectedly quit.)
Can I reinstall Acrobat 7 without moving the entire Suite to the trash as described in the Adobe CS "Read Me First" file? If I must do this, will I have the same problems accessing the installer that I'm seeing now? (or is that due to the fact the the Suite is already installed, so the installer already sees a current user?)
I've done a lot of Web searches, but couldn't find this specific issue anywhere. I've also read quite a few horror stories of reinstalls and valid serials numbers not being recognized.
Yeah, I know I could upgrade to 10.4, but everything else in the Suite is working great so far - I've heard that sometimes system upgrades can cause weird glitches.
Help or feedback, please!
(I have a G4 450 Sawtooth, 1.75 GB memory and 128G hard drive.)
UPDATE - Aug 28, 2008:
I ended up deleting the entire CS2.3 Suite.
All my other CS 2 applications erred out after uninstalling Acrobat 8 and the remnants of 7. After doing some research, I found that when installing from the Suite, some programs have shared files that can be deleted unintentionally after uninstalling individual apps.
I see in the CS2 Read Me First file, that the recommended OSes for CS2.3 are Mac OS X v.10.2.8 through v.10.3.8 (10.3.4 through 10.3.8 recommended; G5 requires v.10.3 or later.) 10.3.9 is never cited. This may be why the apps had major errors on my machine. I was sure my OS was compatible when I purchased this. Obviously, I was wrong.
The packaging on the Suite says 10.4.3 is required. There is an upgrade disk in the Suite for Acrobat 8 (the only app. that requires 10.4.3) If you follow the Suite installation instructions, it says NOT to install Acrobat 7. There is no word about system compatibility on the initial Suite instructions, and Read Me First files weren't updated with the Suite package.
I have decided to reformat my hard drive and install OS 10.4.3.
There are also upgrades and patches available on Adobe's site that need to be made to ALL the CS2 applications. I have downloaded these and will save them outside of my machine so I can update as soon as I reinstall CS2 on the reformatted drive.
Many sites I've gone to show numerous problems with the CS2 Suite (CS3, too), some due to different issues that mine.
I hope someone can learn from my mistake. This takes a lot of time and research, and I guess I didn't expect it to be this troublesome! And I am still researching ...
Do your homework or talk to Mac techs concerning compatibility before you install. Go to Adobe's site and type in pertinent words or phrases to research your question or issue - Google it, too - there's a lot of info out there from others who have been through it.
I'm running OS X 10.3.9 (Panther) and neglected to read the system requirements before deleting Acrobat 7, and Acrobat 8 won't run on anything below 10.4.3. The installation disk won't allow me access to do a custom install for Acrobat 7 (after entering my admin. password, I get the message: The application Adobe Installer has unexpectedly quit.)
Can I reinstall Acrobat 7 without moving the entire Suite to the trash as described in the Adobe CS "Read Me First" file? If I must do this, will I have the same problems accessing the installer that I'm seeing now? (or is that due to the fact the the Suite is already installed, so the installer already sees a current user?)
I've done a lot of Web searches, but couldn't find this specific issue anywhere. I've also read quite a few horror stories of reinstalls and valid serials numbers not being recognized.
Yeah, I know I could upgrade to 10.4, but everything else in the Suite is working great so far - I've heard that sometimes system upgrades can cause weird glitches.
Help or feedback, please!
(I have a G4 450 Sawtooth, 1.75 GB memory and 128G hard drive.)
UPDATE - Aug 28, 2008:
I ended up deleting the entire CS2.3 Suite.
All my other CS 2 applications erred out after uninstalling Acrobat 8 and the remnants of 7. After doing some research, I found that when installing from the Suite, some programs have shared files that can be deleted unintentionally after uninstalling individual apps.
I see in the CS2 Read Me First file, that the recommended OSes for CS2.3 are Mac OS X v.10.2.8 through v.10.3.8 (10.3.4 through 10.3.8 recommended; G5 requires v.10.3 or later.) 10.3.9 is never cited. This may be why the apps had major errors on my machine. I was sure my OS was compatible when I purchased this. Obviously, I was wrong.
The packaging on the Suite says 10.4.3 is required. There is an upgrade disk in the Suite for Acrobat 8 (the only app. that requires 10.4.3) If you follow the Suite installation instructions, it says NOT to install Acrobat 7. There is no word about system compatibility on the initial Suite instructions, and Read Me First files weren't updated with the Suite package.
I have decided to reformat my hard drive and install OS 10.4.3.
There are also upgrades and patches available on Adobe's site that need to be made to ALL the CS2 applications. I have downloaded these and will save them outside of my machine so I can update as soon as I reinstall CS2 on the reformatted drive.
Many sites I've gone to show numerous problems with the CS2 Suite (CS3, too), some due to different issues that mine.
I hope someone can learn from my mistake. This takes a lot of time and research, and I guess I didn't expect it to be this troublesome! And I am still researching ...
Do your homework or talk to Mac techs concerning compatibility before you install. Go to Adobe's site and type in pertinent words or phrases to research your question or issue - Google it, too - there's a lot of info out there from others who have been through it.