Can't Set Up Cellular - AT&T

[qpid360]

Been trying to dig up a solution on the inter webs, but can't find anything...

Series 4, iPhone 13 Pro Max... logging in to the account just gets stuck on "Loading, this might take 30 seconds" message and nothing ever happens.

Anyone ever run into this and found a workaround before I spend what will likely be hours with AT&T support?

 

[xfusejc]

Same here, on Verizon. Was just coming to check for posts about it. I’ve tried rebooting both iPhone and watch, wifi on/off, nothing seems to make a difference.

it got stuck in initial setup so I skipped it but it keeps doing the same thing from the watch app now.

 

[blueeyes2die4]

On verizon i was finally able to replace my s6 with the s7. Just keep trying

 

[xfusejc]

On verizon i was finally able to replace my s6 with the s7. Just keep trying

Were you getting a white screen that just hangs there after the “this should only take a few seconds” black screen?

 

[xfusejc]

Just that….

 

[blueeyes2die4]

Were you getting a white screen that just hangs there after the “this should only take a few seconds” black screen?

No. I was getting oops something is wrong

 

[qpid360]

Just got off the phone with ATT... took about 20 minutes total with me providing my IMEI and EID. They provisioned it and it worked.