iPhone 11 Pro Can’t Transfer iPhone to Verizon

[chunter1001]

Does anybody know why I can’t transfer my new iPhone 11 Pro Max from At&T to Verizon? I bought it outright from Apple but pre-authorized on At&T. Also ensured it was unlocked via At&T.
Every time I try to move it via Verizon app, it tells me that I can’t move this device to VZN right now.

 

[Banglazed]

Have a chat with Apple to verify the device is unlocked or try a another carrier SIM card. If you’re preauthorized, did you activate it first with AT&T? You may not be able to move if the IMEI is not in their database as well then you’ll need to have them add it.

 

[Packers1958]

Did you ever activate it on AT&T? You may have to activate it first with them.

 

[chunter1001]

Thanks. Yes, it’s been activated on At&T. Not sure if there’s essentially a waiting period until I can migrate the phone after activating it on a carrier? Once I enter in my ICCID and IMEI, the Verizon app says I can’t use the phone. I have a confirmation that the device is unlocked from At&T. And my understanding is that any device bought from Apple is unlocked (unless you are At&T Next - which I’m not).

 

[Packers1958]

Thanks. Yes, it’s been activated on At&T. Not sure if there’s essentially a waiting period until I can migrate the phone after activating it on a carrier? Once I enter in my ICCID and IMEI, the Verizon app says I can’t use the phone. I have a confirmation that the device is unlocked from At&T. And my understanding is that any device bought from Apple is unlocked (unless you are At&T Next - which I’m not).

The same thing is happening on Verizon phones bought from Apple. Verizon has a 60 day lockdown on all their verizon iPhones after activation. So people can't use on other networks for 60 days.

 

[Kung]

^ What Packers1958 said; when I purchased my XS, I was told that even if I paid it off 5 minutes after getting the phone, it would need to be on their (AT&T for me) network for 60 days before they'd unlock it.

 

[chunter1001]

Got it! Thanks!