AT&T's stingy policies on (not) unlocking have been a sore point since the iPhone was released in 2007. That they're finally turning over a new leaf seems to have general enough appeal to warrant a front page story.
this is one of the better carrier stories on the FP, however all the carrier stories seem to go on the FP, why not put them in a carrier log and put the best ones here?
or should I call them? (some technical rep or something else) (what number)
I don't know. Post in Site and Forum Feedback and ask.
There are lots of new stories about carriers, not all of them that important. Why don't they put them in their own blog and put the important ones on the FP? (Like they do for macs+ios)
There's never enough carrier stories to keep a carrier blog updated, plus whenever carriers are talked about, it's always relating to the iPhone/iPad.