Case-Mate ROCKS!

[jlanuez]

I had purchased the case at the AT&T store and the holster for it on-line at Case-Mate. Well, the holster cracked so I sent them a quick iPhone photo of the problem & email - they FedExed me a new one!

Way to go Case-Mate!

This is all that I emailed them...

Case-mate,

The belt portion of my case-mate for my iPhone cracked (see photo). Can you please replace this for me?

Thank you,
~Jeffrey

 

[AJsAWiz]

I had purchased the case at the AT&T store and the holster for it on-line at Case-Mate. Well, the holster cracked so I sent them a quick iPhone photo of the problem & email - they FedExed me a new one!

Way to go Case-Mate!

This is all that I emailed them...

Case-mate,

The belt portion of my case-mate for my iPhone cracked (see photo). Can you please replace this for me?

Thank you,
~Jeffrey

Great customer service!