Anyone had luck changing the shipping address with ATT Premire?
I pre ordered Friday and was able to enter an alternate address and submit the order without any problems. But the order confirmation screen that came next listed my home address as the ship to address. I called ATT Premire right away and the rep couldn't even SEE the "ship to" address and told me he couldn't access the account b/c it was already processing. I asked to cancel and RE-order with him on the phone and he said he couldn't do that either.
Now I can't even SEE where the phone will be shipped to, my account pg and confirmation email do not have it listed. ATT said to call FedEx to have them hold the phone and reschedule delivery. But I still don't have a tracking number?
Anyone else had success with ATT Premire to change shipping address? Or get their tracking number from FedEx or even having fed ex re-schedule delivery? Anyone with ATT have success changing the ship to address by calling Apple? Even tho you didn't order directly with Apple?
We are traveling and I really thought I could ship the phone to where we are staying, especially since I was able to get thru the ENTIRE preorder process with the alternate address!
Thanks
I pre ordered Friday and was able to enter an alternate address and submit the order without any problems. But the order confirmation screen that came next listed my home address as the ship to address. I called ATT Premire right away and the rep couldn't even SEE the "ship to" address and told me he couldn't access the account b/c it was already processing. I asked to cancel and RE-order with him on the phone and he said he couldn't do that either.
Now I can't even SEE where the phone will be shipped to, my account pg and confirmation email do not have it listed. ATT said to call FedEx to have them hold the phone and reschedule delivery. But I still don't have a tracking number?
Anyone else had success with ATT Premire to change shipping address? Or get their tracking number from FedEx or even having fed ex re-schedule delivery? Anyone with ATT have success changing the ship to address by calling Apple? Even tho you didn't order directly with Apple?
We are traveling and I really thought I could ship the phone to where we are staying, especially since I was able to get thru the ENTIRE preorder process with the alternate address!
Thanks