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Color spinning wheel won't go away in Mac Word?

J

JasonMovieGuy

macrumors regular
Original poster
Jan 11, 2010
116
12
Chicago, IL
I just got my imac 21.5 a week ago, and now already a problem. It was working fine until now.

I have been copying and pasting pictures and avatars from forums onto Microsoft office (office mac 2008). And tonight I got the dreadful color spinning wheel when I tried to copy more. I wouldn't go away after 10 minutes, so I restarted the computer. I reopened office, and it still had the wheel. It keeps saying it has to close. Why is this happening? Is it bad to copy and paste?

I do have Apple care protection- how late do they take calls?
 
JasonMovieGuy said:
I have been copying and pasting pictures and avatars from forums onto Microsoft office (office mac 2008).
Click to expand...

Are you running Snow Leopard? If so, make sure you've run all the Office 2008 updates -- there's at least four of them, if not more, that you need to download and install in succession.

Also, what someone else said -- save to a folder. Office's picture and image handling has always sucked.

PS if you are using Powerpoint, you should check out Keynote, in the iWork suite. It is superior to Powerpoint in many, many respects.
 
JasonMovieGuy said:
I just got my imac 21.5 a week ago, and now already a problem. It was working fine until now.

I have been copying and pasting pictures and avatars from forums onto Microsoft office (office mac 2008). And tonight I got the dreadful color spinning wheel when I tried to copy more. I wouldn't go away after 10 minutes, so I restarted the computer. I reopened office, and it still had the wheel. It keeps saying it has to close. Why is this happening? Is it bad to copy and paste?

I do have Apple care protection- how late do they take calls?
Click to expand...

Welcome to the Mac fam and the forum!

Office is notorious for eating memory. Check activity monitor and see how much memory Word uses and how much memory you have available. You may be running out, thus causing sluggish performance.

Good luck

Habitus :apple:
 
Just a sidenote to offer, AppleCare doesn't help with 3rd-party software unless there's signs that suggest there's an underlying issue with the OS, i.e. same issue with multiple applications, Apple and 3rd party. Their U.S. hours are 6am-6pm PST 7 days a week. Hours may differ during holidays of course.

It's possible that Word may be trying to open the last active file. If you clear the caches in ~/Library/Caches/Microsoft Office, what happens?
 
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