Greetings. I had to reach out to a company for support because I'm not able to install/activate their software. After their initial troubleshooting did not work, they now ask for my MAC's system profile. Is this in any way a reason to worry? Never heard of this system profile, but am wondering if I am giving away way more information than they need?
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
company asks for my system profile (.spx). is this safe?
- Thread starter chestbox
- Start date
- Sort by reaction score
Generate a short report containing no personal information.
Info: Report system hardware and software configuration
Bash:
system_profiler -detailLevel miniInfo: Report system hardware and software configuration
sry for the late reply and thank you for yours! it's a audio company, related to one of it's audio plugins. just weird, because i have a new SSD and installed 100s of plugins, all without issues.
wow thank you so much! i just had their instructions on exporting system profile through 'about mac' - export profile.
this seems to be a lot more of what i wanted.
to clarify do i just paste it into terminal as is (and eventually authenticate with pw)?
You can save it on your desktop with this command from Terminal, no password needed
Code:
system_profiler -xml -detailLevel mini >> ~/Desktop/MyReport.spxthank you!! will do this now. hopefully it's enough for them.