Contacts created on iPhone not syncing with iCloud

[ben1390]

Hi All,

I'm a recent convert to the world of Apple and have got myself an iPhone 5 however I have encountered a problem, when I create a contact on my iPhone it won't sync with iCloud but if I create the contact on iCloud it will sync correctly with my iPhone.

I have tried turning the Contacts off and then back on in the iCloud settings and running a manual iCloud backup from my iPhone but to no avail.

Can anyone help me with this issue please?

Thanks in advance

 

[Kelcoshows]

Go to settings, Mail,Contacts,Calenders, scroll to Contacts and check your default account settings in there. I had a similar problem and mine was set to Outlook (as thats how I used to sync prior to iCloud).

 

[ben1390]

Go to settings, Mail,Contacts,Calenders, scroll to Contacts and check your default account settings in there. I had a similar problem and mine was set to Outlook (as thats how I used to sync prior to iCloud).

Hi Kelcoshows,

Thank you for your fast reply,

I have now changed this to iCloud and ran another manual iCloud backup but again to no avail. Any other ideas?

Edit: I've done some more digging and it seems there are two separate contact groups, once called iCloud and one which is my name. Is there a way of moving all the contacts to under the iCloud "umbrella"?

Thanks in advance

 

[Kelcoshows]

Hi Kelcoshows,

Thank you for your fast reply,

I have now changed this to iCloud and ran another manual iCloud backup but again to no avail. Any other ideas?

Edit: I've done some more digging and it seems there are two separate contact groups, once called iCloud and one which is my name. Is there a way of moving all the contacts to under the iCloud "umbrella"?

Thanks in advance

I'm not sure how to move a contact from one group to another. Changing that setting just means future contacts get saved to iCloud. Maybe if you made an amendment to a contact not in iCloud in would then move it to iCloud on the re save?