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Content restricted on Apple TV but settings have restrictions off.

A

afd

macrumors 65816
Original poster
Apr 12, 2005
1,162
415
Scotland
Today, one of my Apple TVs stopped showing mature content. This happens with films I’ve bought and shows and films on the Apple TV steaming service. All it shows is kids films and shows. Restrictions are off for my account and I can watch everything on other devices including another Apple TV. Any ideas? Wondering if I’ve turned on some kid’s mode somehow?
 
no, all the profiles are over 18. Even reset the Apple TV a couple of times with the same result. I use the same account on other devices and can see all the content on those.
 
Sorted it, I hope. Signed into Apple TV app in SKY Q box, so I could watch The rest of Diwn Cemetery Road and found it was restricted too. On this app however I was able to go to my profile andcsaw movies and TV was set to U, changed both to all content and everything was back. Turned on the Apple TV and everything was back there too.
 
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