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Continual kernel panics

C

chiefsub68

macrumors newbie
Original poster
Jan 5, 2009
14
1
London, UK
Hello, I bought a new iMac at the end of August, which has thrown continual kernel panics -- up to four a day.

I've been in touch with Apple but to no avail. The Mac has been into an Apple engineer who says the machine is fine.

Between us we've done four clean installs.

After the latest clean install I moved items from my HD manually rather than using time machine but the crashes continue. Apple insists it's a software issue.

I cannot tell when or if I am introducing a rogue file because the panics are so few and far between.

The files coming over date right back to 2002 when I bought a gooseneck Mac. I notice that in some of the folders there is a file called "icon?" which I am deleting as and when I find them. Could these be causing the issue?

I've noticed that most panics happen when I am using Safari, although that is a high-use app and it may be coincidence.

A typical crash report is below. Any help appreciated.

Will

—-

Code: 
panic(cpu 0 caller 0xffffff800fc62e0a): Kernel trap at 0xffffff800fdb8b00, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff7fb9c41b6c, CR3: 0x0000000467b18004, CR4: 0x00000000003626e0

RAX: 0x000000008c77c9b4, RBX: 0x0000000000000073, RCX: 0x000000000000002f, RDX: 0xffffff80463be4c0

RSP: 0xffffff81fe72b0f0, RBP: 0xffffff81fe72b150, RSI: 0x0000000000000000, RDI: 0x0000000000000073

R8:  0xffffff7fb9c41b6e, R9:  0xffffff7fb9c41b6c, R10: 0x000000000000002f, R11: 0x0000000000000073

R12: 0xffffff80463be4da, R13: 0xffffff81fe72b1c8, R14: 0xffffff8044472454, R15: 0xffffff80463be520

RFL: 0x0000000000010296, RIP: 0xffffff800fdb8b00, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff7fb9c41b6c, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 1



Backtrace (CPU 0), Frame : Return Address

0xffffff81fe72ab50 : 0xffffff800fb39a3b

0xffffff81fe72aba0 : 0xffffff800fc70fe5

0xffffff81fe72abe0 : 0xffffff800fc62a5e

0xffffff81fe72ac30 : 0xffffff800fae0a40

0xffffff81fe72ac50 : 0xffffff800fb39127

0xffffff81fe72ad50 : 0xffffff800fb3950b

0xffffff81fe72ada0 : 0xffffff80102d17f9

0xffffff81fe72ae10 : 0xffffff800fc62e0a

0xffffff81fe72af90 : 0xffffff800fc62b08

0xffffff81fe72afe0 : 0xffffff800fae0a40

0xffffff81fe72b000 : 0xffffff800fdb8b00

0xffffff81fe72b150 : 0xffffff7f905c5faa

0xffffff81fe72b1b0 : 0xffffff7f905b9a08

0xffffff81fe72b230 : 0xffffff7f905bbcf1

0xffffff81fe72b460 : 0xffffff7f905bb51f

0xffffff81fe72b550 : 0xffffff7f905b9e97

0xffffff81fe72b6c0 : 0xffffff7f905b4d8e

0xffffff81fe72b860 : 0xffffff80102bed0b

0xffffff81fe72b8a0 : 0xffffff800fd989d8

0xffffff81fe72b8e0 : 0xffffff800fdbb184

0xffffff81fe72b960 : 0xffffff800fda3c36

0xffffff81fe72bbb0 : 0xffffff800fda473e

0xffffff81fe72bf40 : 0xffffff801019a1aa

0xffffff81fe72bfa0 : 0xffffff800fae1206

      Kernel Extensions in backtrace:

         com.apple.security.sandbox(300.0)[9A838239-0513-3634-B09C-EE48BAE45DE0]@0xffffff7f905aa000->0xffffff7f90602fff

            dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[180FC5AB-0E47-35BC-91DF-609EBE8ED4A5]@0xffffff7f90583000

            dependency: com.apple.kext.AppleMatch(1.0.0d1)[6CEE75FA-B1BA-3A91-820D-99DEB40183C4]@0xffffff7f905a5000

            dependency: com.apple.iokit.IOStorageFamily(2.1)[A9967DFD-FCB3-3536-B071-F8B46494895B]@0xffffff7f90465000



BSD process name corresponding to current thread: kextd



Mac OS version:

19B88



Kernel version:

Darwin Kernel Version 19.0.0: Thu Oct 17 16:17:15 PDT 2019; root:xnu-6153.41.3~29/RELEASE_X86_64

Kernel UUID: 7503CD47-851F-321E-8747-50DB4299165F

Kernel slide:     0x000000000f800000

Kernel text base: 0xffffff800fa00000

__HIB  text base: 0xffffff800f900000

System model name: iMac19,2 (Mac-63001698E7A34814)

System shutdown begun: NO

Panic diags file available: YES (0x0)



System uptime in nanoseconds: 21120553035

last loaded kext at 20789647004: @kext.AMDRadeonX4000HWServices    3.0.2 (addr 0xffffff7f93037000, size 69632)

loaded kexts:

com.kensington.trackballworks.driver    1.5.0

@kext.AMDRadeonServiceManager    3.0.2

>!AGraphicsDevicePolicy    4.5.9

@AGDCPluginDisplayMetrics    4.5.9

>!AHV    1

|IOUserEthernet    1.0.1

|IO!BSerialManager    7.0.1f1

>BCMWLANFirmware4355.Hashstore    1

>!AHDAHardwareConfigDriver    283.14

>AGPM    111.2.5

>!APlatformEnabler    2.7.0d0

>X86PlatformShim    1.0.0

>pmtelemetry    1

>BCMWLANFirmware4377.Hashstore    1

>!AHDA    283.14

>!A!IKBLGraphics    14.0.2

@Dont_Steal_Mac_OS_X    7.0.0

>AGDCBacklightControl    4.5.9

>BCMWLANFirmware4364.Hashstore    1

@kext.AMD9500!C    3.0.2

>ACPI_SMC_PlatformPlugin    1.0.0

>!AThunderboltIP    3.1.3

>!ABacklight    180.1

|!ABCM5701Ethernet    10.3.5

>!ABCMWLANBusInterfacePCIe    1

>!AGFXHDA    100.1.422

>!A!IPCHPMC    2.0.1

>!ASMCLMU    212

>eficheck    1

>!A!ICFLGraphicsFramebuffer    14.0.2

>!AFIVRDriver    4.1.0

>!A!ISlowAdaptiveClocking    4.0.0

>!AMCCSControl    1.13

@filesystems.autofs    3.0

|SCSITaskUserClient    422.0.2

>!AFileSystemDriver    3.0.1

>!AVirtIO    1.0

@filesystems.hfs.kext    522.0.9

@!AFSCompression.!AFSCompressionTypeDataless    1.0.0d1

@BootCache    40

@!AFSCompression.!AFSCompressionTypeZlib    1.0.0

>!ASDXC    1.7.7

@filesystems.apfs    1412.41.1

>!AAHCIPort    341.0.2

@private.KextAudit    1.0

>!AACPIButtons    6.1

>!ARTC    2.0

>!ASMBIOS    2.1

>!AACPIEC    6.1

>!AAPIC    1.7

$!AImage4    1

@nke.applicationfirewall    303

$TMSafetyNet    8

@!ASystemPolicy    2.0.0

|EndpointSecurity    1

@kext.AMDRadeonX4000HWServices    3.0.2

>!AGraphicsControl    4.5.9

|IOAVB!F    800.17

>!ASSE    1.0

@plugin.IOgPTPPlugin    810.1

>DspFuncLib    283.14

@kext.OSvKernDSPLib    529

>!AHDA!C    283.14

|IOHDA!F    283.14

>IOPlatformPluginLegacy    1.0.0

@!AGPUWrangler    4.5.9

>!ABacklightExpert    1.1.0

|IOEthernetAVB!C    1.1.0

>!ABCMWLANCore    1.0.0

>mDNSOffloadUserClient    1.0.1b8

>IOImageLoader    1.0.0

|IO80211!FV2    1200.12.2b1

>corecapture    1.0.4

|IOAudio!F    300.2

@vecLib.kext    1.2.0

|IONDRVSupport    568

>!ASMBusPCI    1.0.14d1

|IO!BHost!CUARTTransport    7.0.1f1

|IO!BHost!CTransport    7.0.1f1

|IO!B!F    7.0.1f1

|IO!BPacketLogger    7.0.1f1

>!A!ILpssUARTv1    3.0.60

>!A!ILpssUARTCommon    3.0.60

>!AOnboardSerial    1.0

|IOSkywalk!F    1

@kext.AMDSupport    3.0.2

@!AGraphicsDeviceControl    4.5.9

|IOAccelerator!F2    438.2.7

>X86PlatformPlugin    1.0.0

>IOPlatformPlugin!F    6.0.0d8

|IOSlowAdaptiveClocking!F    1.0.0

>!AThunderboltEDMSink    4.2.1

>!AThunderboltDPOutAdapter    6.2.3

>!ASMBus!C    1.0.18d1

|IOGraphics!F    568

@kext.triggers    1.0

>usb.IOUSBHostHIDDevice    1.2

>usb.cdc    5.0.0

>usb.networking    5.0.0

>usb.!UHostCompositeDevice    1.2

|IOSerial!F    11

|IOSurface    269.6

@filesystems.hfs.encodings.kext    1

>!AThunderboltPCIDownAdapter    2.5.2

>!AThunderboltDPInAdapter    6.2.3

>!AThunderboltDPAdapter!F    6.2.3

>!AHPM    3.4.4

>!A!ILpssI2C!C    3.0.60

>!A!ILpssDmac    3.0.60

>!A!ILpssI2C    3.0.60

>!AThunderboltNHI    5.8.0

|IOThunderbolt!F    7.4.6

>!AXsanScheme    3

|IOAHCIBlock!S    316.40.3

|IONVMe!F    2.1.0

|IOAHCI!F    290.0.1

>usb.!UXHCIPCI    1.2

>usb.!UXHCI    1.2

>usb.!UHostPacketFilter    1.0

|IOUSB!F    900.4.2

>!AEFINVRAM    2.1

>!AEFIRuntime    2.1

>!ASMCRTC    1.0

|IOSMBus!F    1.1

|IOHID!F    2.0.0

$quarantine    4

$sandbox    300.0

[USER=381322]@Kext[/USER].!AMatch    1.0.0d1

>DiskImages    493.0.0

>!AFDEKeyStore    28.30

>!AEffaceable!S    1.0

>!AKeyStore    2

>!UTDM    489.41.1

|IOSCSIBlockCommandsDevice    422.0.2

>!ACredentialManager    1.0

>KernelRelayHost    1

>!ASEPManager    1.0.1

>IOSlaveProcessor    1

|IOTimeSync!F    810.1

|IONetworking!F    3.4

|IOUSBMass!SDriver    157.40.7

|IOSCSIArchitectureModel!F    422.0.2

|IO!S!F    2.1

|IOUSBHost!F    1.2

>!UHostMergeProperties    1.2

>usb.!UCommon    1.0

>!ABusPower!C    1.0

|CoreAnalytics!F    1

>!AMobileFileIntegrity    1.0.5

@kext.CoreTrust    1

|IOReport!F    47

>!AACPIPlatform    6.1

>!ASMC    3.1.9

>watchdog    1

|IOPCI!F    2.9

|IOACPI!F    1.4

@kec.pthread    1

@kec.Libm    1

@kec.corecrypto    1.0
[automerge]1574589076[/automerge]
NB: I've also unplugged all peripherals but the crashes happen when they are unattached.
 
Last edited by a moderator:
Two things to try, if you haven't already tried them:

1. Safe boot -- hold down shift key at boot.
This boots with only Apple extensions.
Run this way for a day or two.
Still getting crashes?
Then, try option 2:

2. Create a new, "test" account:
a. open users & groups
b. click the lock and enter your [administrative] password
c. click the "+" sign
d. set the new account to have administrative privileges. Give it a simple name and password that you can remember.
e. now, log OUT of your "regular" account and log into the new account.
f. DON'T migrate anything into this new account. Just use it "bare bones".

Run that way for a little while. Are you still getting kernel panics?

The reason you want to try a second test account is that it will "run" without any of the "past baggage" you may have brought over from the old computer (or anything else you've added on the new one).

If the new account "runs clean", then it's time to start looking in the regular account for what's messing you up.
This can be a difficult job. But there could be "something there" that's causing the panics.

One other thing:
Did you add any RAM?
 
Thank you, Fisherman. I haven't tried either of those yet.

However earlier today I did another clean install then dragged my personal folder over from back-ups (avoiding Time Machine) ... and it crashed as it tried to write the folder.

I have now done a second erase and install, carefully selecting the folders I need. Success so far!

Two of my folders had Disk Warrior gumf in them, so I've left those in back up. Fingers crossed, I may be on top of it.

Best wishes,

Chiefsub
 
Two crashes so far this morning and it's not even 1030hrs. On to Apple yet again. As to Ram, yes, I had 16MB fitted at the factory.
 
OK, one more time:
Why don't you try the two suggestions I posted above in reply #2 ??
 
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