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Shifts

macrumors regular
Original poster
Oct 3, 2019
195
176
My HomePod has been running fairly fine with only minor hiccups during the past month or so since I got it. Upgraded it without issues to 13.3.1 from 12.1.3 (which it came delivered with) a few days ago. On the same day 13.4 was released so upgrade it to 13.4 also without issues. Both my iPhone 8 and my iPad Pro 11" could connect and control the HomePod. Also my wife's iPhone 6 could stream to it via Airplay.

A few days ago I saw a message that I had too many devices trying to connect to it and that I had to get a Family Subscription plan (I suppose that was for Apple Music, don't know, it wasn't clear). It still ran fine with my devices, so just saw it as a minor hiccup.

Later that day while streaming it just stopped the music. After many attempts to do factory reset, setting it up, removing my Home in HomeKit, adding the HomePod as an accessory and every imaginable combination of these many times over, the behaviour was still the same:

I could talk to the HomePod and it listened to my commands, can tell me who I am and play music from my Apple Music account following my directions. But I couldn’t control anything via my devices apart from pausing and restarting the HomePod stream from within Home app. Trying long-click to go into the controls of the HomePod via Home app only shows me "Controls unavailable for this device”.

Suddenly one day these issues were gone. Wrote this post and decided not to post it, as everything was working. But now about 5 days later the same issue has resurfaced. Thought I resolved it by deactivating Auto-Join on my network, but as it is back now I have no clue. 🤷‍♂️
 
have you rebooted your router and network gear?

I had not this time and that did the trick. Maybe all that other stuff I did never had any affect and the only thing which made a difference was the restart. Time will tell. Have auto-join network enabled again and so far so good.
 
a lot of the "magic" requires a significant amount of broadcast network traffic.

sometimes routers can get a bit overwhelmed with this, and stop doing what they're supposed to.
 
Sorry to resurrect an article of post, but I experience this and much more several times a week.

Issues I’m having with my 2-set stereo setup HomePods:

- Only the left pod will play audio
- Right pod will join left one halfway through song
- One or both pods not being able to connect to internet
- Can’t control my HomeKit devices with commands to HomePod
- “Controls unavailable for this device” message shows up in Home app.

My iPhone and HomePods are up to date on software. I’ve tried restarting and rebooting my WiFi modem and router, restart and reboot HomePods. It’ll work perfectly for a little bit, then the next day it just doesn’t work.

I never had problems when I had just the one HomePod. After adding a second one, I started having issues.
 
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