I just had the same issue on a sprint iPhone 4s.
Sprint had me try few different things but this worked:
go to settings > reset > erase all content and settings
Make sure you have a good backup, so you can restore once your phone gets re-activated.
If your phone has been jailbroken. Don't ever use "erase all content and settings" button.
I just had the same issue on a sprint iPhone 4s.
Sprint had me try few different things but this worked:
go to settings > reset > erase all content and settings
Make sure you have a good backup, so you can restore once your phone gets re-activated.
WTF?
His carrer data is not working and you're telling him to do an erase all?
Dont listen to that OP.
Even if its not JB you dont just do an erase all to fix your carrier data issues
That will delete everything off his phone.
Its like he's asking for help on how to fix a window and you're telling him to destroy the whole house and rebuilt it in order to correct a minor issue.
I over look this. His carrier probably told him to "reset all network setting" and not all contents...![]()
WTF?
His carrer data is not working and you're telling him to do an erase all?
Dont listen to that OP.
Even if its not JB you dont just do an erase all to fix your carrier data issues
That will delete everything off his phone.
Its like he's asking for help on how to fix a window and you're telling him to destroy the whole house and rebuilt it in order to correct a minor issue.
The OP is on AT&T.
What worked or didnt work for you on Sprint is not even close to what might work on his.
And there's tons of other things he should troubleshoot first before erasing his whole iphone.
That should be the last resort and IMO its unnecessary.
and the things I should have done first areeeee........?
Make sure you data toggle in settings is on, also make sure the enable 3G is on.
Do a reset network settings. Try calling AT&T to make sure your account settings are enabled correctly on their end.
Have the AT&T rep troubleshoot the problem to make sure the APN settings on your phone and carrier settings are correct.
The OP is on AT&T.
What worked or didnt work for you on Sprint is not even close to what might work on his.
And there's tons of other things he should troubleshoot first before erasing his whole iphone.
That should be the last resort and IMO its unnecessary.
AT&T will assist me? Considering I'm using a gophone sim in an iphone, won't they try and change everything?
Has data ever worked for you, or is this new issue?
Never worked.
Oh but I do have a data package, and it must be working because mms didn't work until I added a data package, and mms always works fine now, but only when I'm on wifi. So I'm so lost and I don't know.
Jailbreak the newly activated iPhone
Connect your iPhone to a WiFi network so that you can access the web
From the iPhone, open Safari and visit http://unlockit.co.nz and tap Continue
Choose Custom APN and select AT&T as your carrier
Tap on Create Profile to download and install the new custom APN
Did you change the APN info for it?
Here are instructions I pulled
I just had the same issue on a sprint iPhone 4s.
Sprint had me try few different things but this worked:
go to settings > reset > erase all content and settings
Make sure you have a good backup, so you can restore once your phone gets re-activated.