I spent 3 hours last night (1AM - 4AM) and 4 hours this morning (8AM - 12PM) trying to log in through AT&T and Apple. Downloaded the Apple Store app and reserved a phone at Apple but did not feel confident at all that I'd actually get one.
Was fed up and drove down to my nearest AT&T store. Took 45 minutes and I was done. Having it shipped directly to my office. And the woman that helped me went over my plan to make sure my bonus minutes, grandfathered text plan, and FAN discount were all good to go. I highly recommend going to the store to pre-order if you're still struggling with the online websites. It will save you A LOT of time!! I'm finally happy.
Was fed up and drove down to my nearest AT&T store. Took 45 minutes and I was done. Having it shipped directly to my office. And the woman that helped me went over my plan to make sure my bonus minutes, grandfathered text plan, and FAN discount were all good to go. I highly recommend going to the store to pre-order if you're still struggling with the online websites. It will save you A LOT of time!! I'm finally happy.