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iPhone7ate9

macrumors 6502a
Original poster
Jun 22, 2014
720
0
Just got this email

We’ve been trying to confirm eligibiliy with AT&T for your iPhone order . Unfortunately, your eligibility has not yet been confirmed. As a result, this order will not reach you by the anticipated delivery date.

We'll continue to seek authorization from AT&T. Once we receive confirmation of your eligibility, your order will ship within 1-3 days. You'll receive a Shipment Notification email when it leaves Apple.

If you’ve placed multiple orders with your carrier, or there has been a change in your account details, we may be unable to ship this order.

If you’d like to cancel your order, please reply to this email.

Sincerely,

The Apple Online Store
 
They've given you the reason in the email ... Issues with AT&T. Did you have two orders going at one point (eg one on Apple and one on AT&T)?

The person above linked to a post where someone complained and got 2 free cases, in case you wanted to try your luck.
 
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