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Daily Kernel Panics

A

ap3000

macrumors newbie
Original poster
Sep 30, 2012
1
0
Hi so we have a computer at work that is receiving daily Kernel panics and it has not been very helpful in completing everyday tasks. At first I thought it was because of RAM that was installed but I ran the Apple Hardware Test and it didn't seem to find a problem. I have a copy of the log but have no idea how to read it. We are using a 2011 iMac running Lion 10.7.4, 3.4 GHz Intel Core i7. Any help would be appreciated. Thanks



Interval Since Last Panic Report: 48564 sec
Panics Since Last Report: 1
Anonymous UUID: 89935746-4DBD-41C7-A129-9C410A49B0B6

Sun Sep 30 12:36:27 2012
panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80f383fa, type 0=divide error, registers:
CR0: 0x0000000080010033, CR2: 0x000000010886d000, CR3: 0x0000000025b9e017, CR4: 0x00000000000606e0
RAX: 0x0000000000000555, RBX: 0xffffff81a048e474, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81d0603130, RBP: 0xffffff81d0603130, RSI: 0xffffff7f80fd46b0, RDI: 0xffffff81a0454004
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x00000000000000ff, R11: 0x0000000000000010
R12: 0x0000000000000058, R13: 0x00000000000000ff, R14: 0x0000000000000016, R15: 0xffffff81d06031d0
RFL: 0x0000000000010246, RIP: 0xffffff7f80f383fa, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x000000010886d000, Error code: 0x0000000000000000, Faulting CPU: 0x4

Backtrace (CPU 4), Frame : Return Address
0xffffff81d0602de0 : 0xffffff8000220792
0xffffff81d0602e60 : 0xffffff80002c473a
0xffffff81d0603010 : 0xffffff80002da0cd
0xffffff81d0603030 : 0xffffff7f80f383fa
0xffffff81d0603130 : 0xffffff7f80f3886a
0xffffff81d0603250 : 0xffffff7f80ed6676
0xffffff81d06032b0 : 0xffffff7f80f3af1a
0xffffff81d06033c0 : 0xffffff7f80f63de5
0xffffff81d0603420 : 0xffffff7f80f08ce0
0xffffff81d06035d0 : 0xffffff7f80f64896
0xffffff81d0603630 : 0xffffff7f80f64f3d
0xffffff81d0603670 : 0xffffff7f80ef0ffe
0xffffff81d0603680 : 0xffffff7f80f2338c
0xffffff81d06036f0 : 0xffffff7f80eede11
0xffffff81d0603730 : 0xffffff7f8097115d
0xffffff81d0603770 : 0xffffff800063cc9e
0xffffff81d06037c0 : 0xffffff7f809710de
0xffffff81d06037e0 : 0xffffff7f8097169b
0xffffff81d0603820 : 0xffffff7f80970c89
0xffffff81d0603850 : 0xffffff7f80eaf1f9
0xffffff81d06038a0 : 0xffffff80003474cb
0xffffff81d06039b0 : 0xffffff80003c5ba6
0xffffff81d0603c20 : 0xffffff80003d6b66
0xffffff81d0603ce0 : 0xffffff8000582f84
0xffffff81d0603dd0 : 0xffffff80005893e6
0xffffff81d0603ec0 : 0xffffff80005897c9
0xffffff81d0603f50 : 0xffffff80005cd61b
0xffffff81d0603fb0 : 0xffffff80002daa13
Kernel Extensions in backtrace:
com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0xffffff7f80962000->0xffffff7f8098afff
com.apple.iokit.IO80211Family(420.3)[7114D6D6-7068-3091-8CB9-4424042DB307]@0xffffff7f80e9b000->0xffffff7f80ecdfff
dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0xffffff7f80962000
com.apple.driver.AirPort.Atheros40(504.64.2)[09646F1A-4F0A-3C40-9294-06F85538A983]@0xffffff7f80ece000->0xffffff7f81012fff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffffff7f80866000
dependency: com.apple.iokit.IO80211Family(420.3)[7114D6D6-7068-3091-8CB9-4424042DB307]@0xffffff7f80e9b000
dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0xffffff7f80962000

BSD process name corresponding to current thread: mDNSResponder
Boot args: 0x0

Mac OS version:
11E53

Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac12,2 (Mac-942B59F58194171B)

System uptime in nanoseconds: 22027878301180
last loaded kext at 22022356975186: com.apple.filesystems.msdosfs 1.7.1 (addr 0xffffff7f807d5000, size 57344)
last unloaded kext at 20195182744994: com.apple.filesystems.msdosfs 1.7.1 (addr 0xffffff7f80891000, size 49152)
loaded kexts:
com.apple.filesystems.msdosfs 1.7.1
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleLPC 1.5.8
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.Oxford_Semi 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Atheros40 504.64.2
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleEFI
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
FireWire Device: unknown_device, Iomega HDD, 800mbit_speed
 
I had a similar problem with a Mac and it ended up being a RAM stick not properly seated. This is a machine that had the RAM upgraded at the apple store during purchase.

When I opened the memory hatch is was very clear that one of the sticks wasn't properly seated. The memory in the machine is installed vertically (effectively hanging) so an improper seat will cause it to occasionally lose contact and panic.

It is a quick thing to try yourself before hauling your machine to an Apple store.

ap3000 said:
Hi so we have a computer at work that is receiving daily Kernel panics and it has not been very helpful in completing everyday tasks. At first I thought it was because of RAM that was installed but I ran the Apple Hardware Test and it didn't seem to find a problem. I have a copy of the log but have no idea how to read it. We are using a 2011 iMac running Lion 10.7.4, 3.4 GHz Intel Core i7. Any help would be appreciated. Thanks
Click to expand...
 
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